Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization.

Results-driven Job Title with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements.

Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

Results-driven Job Title bringing Number+ years of experience in Industry operations. Focused on boosting team productivity and increasing profits by proactively managing and improving operations. Proficient in overseeing accounting, compliance and records management.

Determined Job Title with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Motivated business professional bringing Number years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Creative Business Owner with exceptional background spent in Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Detail-oriented Job Title with Number years of Type experience. Expert in Type industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in Area of expertise and committed to punctuality.

Talented professional with expert sales and Skill talents. Composed persona known for having excellent drive. Insightful Job Title with Number years of customer service experience.

Forward-thinking Job Title with extensive knowledge of Area of expertise. Known for success in Type industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services.

Ambitious Managing Director with excellent Skill and Skill skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.

Studious Job Title offering Number years of extensive experience in Industry. Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.

Visionary individual with more than Number years working as Managing Director for Type organization. Highly communicative and experienced in Skill and Skill. Strengths in strategic planning, efficiency and team building.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Skills
  • Records Organization and Management
  • Focus and Follow-Through
  • Quality Assurance
  • Program Optimization
  • Customer Service Management
  • Administrative Management
  • Mathematical Calculation and Reasoning
  • Supplier Monitoring
  • Decision Making
  • Performance Assessment
  • Cost Reduction
  • Training Management
  • Employee Motivation
  • Verbal and Written Communication
  • Staff Scheduling
  • Team Leadership
  • Sales Promotion
  • Layout Planning
  • Database Maintenance
  • Information Security
  • Multitasking and Prioritization
  • Word Processing
  • Direct Sales
  • Sales Coaching
  • Desktops, Laptops and Mobile Devices
  • Customer Relations
  • Money Handling
  • POS Terminal Operations
  • Inventory Tracking and Management
  • Payroll Administration and Timekeeping
  • Needs Assessment
  • Goal Setting
  • Budget Control
  • Materials Planning and Logistics
  • Content Workflow
  • Price Structuring
  • Recycling and Conservation
  • Deadline Management
  • Purchasing Leadership
Work History
Owner , 05/2021 to Current
FedexAtlanta, GA,
  • Managed day-to-day business operations.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Optimized team hiring, training and performance.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Trained and motivated employees to perform daily business functions.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Devised processes to boost long-term business success and increase profit levels.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

+ Edit or add your own

  • Trained and developed team members to build human capital.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
Home Health Care Provider, 10/2014 to 11/2021
Freeman Health SystemParsons, KS,
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
  • Followed nutritional plans to prepare optimal meals.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Increased medication and medical terminology knowledge through research and continuing education.
  • Facilitated calls to and from field staff to resolve issues and address concerns.
  • Maintained positive working relationships with referral sources to promote business services.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Administered medication as directed by physician.
  • Completed household management tasks for clients within private home settings.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Managed operations and staffing to meet key performance indicators for patient and customer satisfaction and quality care.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Directed and managed referral volume based on staff availability.
  • Developed rapport to create safe and trusting environment for care.
  • Guided staff in documentation processes required for clinical outcomes.
  • Supervised daily activities and provided assistance to staff.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
  • Consistently met demands of clients by providing sufficient numbers of direct care providers.
  • Applied objective data for internal and field employee performance evaluations.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Coordinated on-call calendar for internal and field staff and delivered proper staff coverage to meet business needs.
  • Reviewed and audited relevant reports and processes to support quality while identifying and addressing staff training needs.
Pharmacy Technician, 10/1997 to 02/2003
Freeman Health SystemJoplin, MO,
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Processed over Number prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Reviewed and verified customer information and insurance provider information.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Entered and processed patients' prescriptions into internal system.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Collected co-payments or full payments from customers.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Counted, measured, and compounded medications following standard procedures.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Prepared bills for insurance companies and submitted required paperwork.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Pharmacy Technician, 12/1980 to 10/1989
Walgreen's PharmacyCity, STATE,
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Processed over Number prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Reviewed and verified customer information and insurance provider information.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Entered and processed patients' prescriptions into internal system.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Collected co-payments or full payments from customers.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Counted, measured, and compounded medications following standard procedures.
  • Restocked automated medication dispensing equipment.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Prepared bills for insurance companies and submitted required paperwork.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Counted, measured and compounded medications following standard procedures.
Education
Diploma HS: General , Expected in 05/1983
Andress High School - El Paso, TX
GPA:
: National Pharmacy Technician , Expected in 01/2000
National Pharmacy Technician - Online ,
GPA:
Additional Information

Jessica De Vine

Home Healthcare Provider

100 Montgomery St. 10th Floor

resumesample@example.com

(555) 432-1000

1. Provided all areas of Home Health Care Including, but not limited to:: 2. Medication Administration

3. Preparing Medication Pill Boxes

4. Administrating Insulin shots

5. Bathing and Dressing of Clients 6. Preparing and Serving Meals 7. Laundry

8. Taking Care of Pets

9. Assisting with mobility

10. Maintaining Medical Equipment 11. Grocery shopping

12. Picking up Medications

Authorized to work in the US for any employer Work Experience

Home Health Care Provider

AFFORDABLE ELDERLY CARE - El Paso, TX September 2014 to April 2021

1. Experienced in Hospice, Alzheimer's, dementia, diabetes, Parkinson's care. Personal care, medication administration, insulin injections, preparing medication pillboxes, preparing meals, cleaning the kitchen, making the bed, laundry, and providing companionship. Provided all areas of Home Health Care Including, but not limited to::

2. Medication Administration

3. Preparing Medication Pill Boxes 4. Administrating Insulin shots

5. Bathing and Dressing of Clients 6. Preparing and Serving Meals

7. Laundry

8. Taking Care of Pets

9. Assisting with mobility

10. Maintaining Medical Equipment 11. Grocery shopping

12. Picking up Medications

Nationally and State Certified Pharmacy Technician

WILLIAM BEAUMONT ARMY MEDICAL CENTER - El Paso, TX October 1989 to May 2003

• Ex Nationally and State certified Pharmacy Technician

William Beaumont Amy Medical Center

Received incoming Prescriptions

Inputted Prescriptions in the computer system

Pulled and filled medications for Pharmacist to review and approve for dispending Filled orders for refills

Pre-packed medications

Maintained all logbooks for the Pharmacy Ordered Medication for stocking

All other jobs required.

Received Certificate and Cash bonus, for working with the Colonels of the ER and Pediatric departments for Revamping of Pyxis's Medication Machines, and Re Configuration of all drawers as to be able to update with the most needed Medications for each Department

I was awarded a $400.00 bonus and a Certificate.

Senior Recruiter

Durham College - El Paso, TX May 1987 to January 1988

Recruited Students for the Business College.

Handled all areas of recruitment, processing all paperwork, counseling of students/

Education

2 years of college, Ex Nationally and State Pharmacy Technician in Accounting and Pre-Requisites for nursing

Andress High School, El Paso Community College - El Paso, TX

September 1983 to June 1994

Skills

• On the Design tab of the ribbon, check out the Themes, Colors, and Fonts galleries to get a custom look with just a click.

• Pharmacy Technician Experience

• Home Care

• Hospital Experience

• Order Entry

• Pharmacy Software

• Dementia Care

• Hospice Care

• Laundry

• Meal Preparation

• Medication Administration

• Alzheimer's Care

• Caregiving

• Patient Care

• Experience Administering Injections

• Home Healthcare Provider (10+ years)

• Customer support

• Customer service

• EMR Systems

• Customer support

• Customer service

• Insurance Verification

• Vital Signs

• Recruiting

• Pet Care

• Microsoft Word

• Excellent communications skills in person, and on the phone. ,Customer service skills in person and in call centers,. Ability to Handle large call volumes and Find solutions to customers issues or complainents, (10+ years)

Languages

• English - Expert

Certifications and Licenses

Top Secret Clearance

Assessments

Home health aide skills — Familiar

May 2021

Providing care to patients in a home setting Full results: Familiar

Clinical judgment — Proficient

May 2021

Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient

Patient-focused care — Expert

May 2021

Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Expert

Electronic health records: Best practices — Proficient

May 2021

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

First aid — Highly Proficient

May 2021

Treating common medical emergencies Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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Resume Overview

School Attended

  • Andress High School
  • National Pharmacy Technician

Job Titles Held:

  • Owner
  • Home Health Care Provider
  • Pharmacy Technician
  • Pharmacy Technician

Degrees

  • Diploma HS

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