Retail Sales associate with over 9 years of experience.
Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.
Exceptional written and verbal communication skills, with an eye for detail.
Customer service and sales expert who identifies customer needs and delivers solutions to problems. Goal oriented.
Strong background in sales and merchandising. Excellent work ethic.
Exceptional skills in Money handling and Auditing cash drawers.
Fluent in Portuguese and Spanish.
Extremely productive in a high volume and high stress environment.
Proven leadership and managerial skills.
Business Administration Human Resource Management GPA: 3.25 Human Resource Management, Retail Management, Consumer Behavior, Labor Relations, Employee Relations & Staff Supervision, Management of Compensation, Production & Operations Management. Strategic Management. Organizational Behavior. Economic Statistics. Industrial & Organizational Psychology. Advertising & Marketing Communications.
Minor in Psychology
Business Administration GPA: 2.5 Introduction to Business, Oral Communication, Principles of Marketing, Personal Selling, Principles of Management, Business Law, International Business, International Marketing, Principles of Accounting, Financial Statement Analysis, Accounts Receivable Financing, Macro Economics, Micro Economics, International Economics and Finance.
120 Hour TESOL English Teaching Certification
June 2012 LCC Pace University, New York City
I learned how to teach absolute beginners, false beginners, and skills development such as grammar, pronunciation, listening, speaking, reading and writing. I know how to teach young learners, TOEFL, TOEIC, IELTS preparation and Business English.
English Teacher in Colombia from March 2014 to December 2014
Taught English to students of all ages from Primary school all the way to University students. Taught Basic English and Business English to Adults.
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