Customer-focused Sales Associate with a solid understanding of the importance of customer service and how it translates into sales and ultimately a company's success. Also, a reliable cashier with 4+ years of experience with customers and transaction. Solid team player, with a passion for providing people with great assistance and services. A dedicated employee with an upbeat, positive attitude.
Microsoft Office: Word, Excel, PowerPoint and Outlook
Strong organizational skills
Adaptive team player
Store maintenance ability
Customer service expert
Energetic work attitude?
Outside Sales Representative/Delivery Driver, 05/2015 - 04/2016Metals Your Way Kay-Bri Jones LLC - Reading, PA
Experience with operating a forklift.
Received and organized metal deliveries.
Sales associate, managed various transactions, experience with QuickBooks, Microsoft word & Microsoft Excel spreadsheets.
Conducted transaction Via World Pay.
Engaged in outside sales via company visits or phone calls Created quotes, and sales orders for customers.
Handled purchase orders Delivered Metal to customers via Company pick-up and flat beds
Worked with various fabricators
Worked in a self-managed environment with no sales goals besides calling at least 20 customers a month for payments or to potential sell material or a service.
Contacted various metal vendors for quotes and organized pick-up and delivery dates.
Arranged, planned and managed different fabricating jobs for companies like Ashley Furniture Industries, Reading Area Water Company and Interstate Container.
Took special orders in person and over the phone.
Team Member Team Leader/ Designated Shift Leader, 03/2013 - CurrentChick-Fil-A Corporation Berkshire Mall - Wyomissing, PA
Conducted transactions on a cash register, took orders spoke clearly to relay information to customers and to coworkers, served with courtesy, patience and a smile.
Trained on Customer Service "Always put the customer first".
Served as part of a unit with the ultimate goal being the fastest and most productive team we can be.
Worked in a fast-paced environment with speed, safety and efficiency.
Created weekly waste charts to help manage waste costs effectively.
Trained old and new employees on techniques and methods that would serve as improvements to the business.
Conducted the kitchen and made sure the pace and quality of work and food was up to par.
Worked as a team member performing cashier duties, product assistance and cleaning.
Worked in a Team Environment Lead with excellence and initiative.
Conducted weekly team member evaluations and meetings.
Expressed appreciation and invited customers to return to the store.
Assisted customers with store and product complaints.
Stocked and rotated inventory regularly.
Regularly sought opportunities to up sell and add on additional merchandise.
Embodied Chick-Fil-A's core principle of making remarkable experiences for every guest that we had come in to our store.
Impact Team Member, 01/2013Hollister Co - Wyomissing, PA
Conducted Transactions on a cash register.
Performed "suggestive sales".
Organized floor sets.
Sales Associate, 01/2012 - 01/2013Sears Holding; KMART Store - Reading, PA
Made transactions on cash registers, assisted costumers with courteous service, helped the customer check out quick and effectively.
Stocked all shelves throughout store, help customers locate products, assisted the customer with loading their purchase in their vehicles.
2013Reading Senior High School - Reading, PAHigh School DiplomaGPA: GPA: 3.2
Treasurer of the Spanish Club
Member of the Future Business Leaders of America (FBLA)
3 yr Varsity Football Player
Member of the Penn State Educational Partnership Program (PEPP)
2017Albright College - Reading, PATheater, Business Management GPA: GPA: 3.0Majoring in Theater, and Acting. Minoring in Business. (Transferred to RACC)
2017Reading Area Community College - Reading, PAFine ArtsGPA: GPA: 3.5Fine Arts Transfer with an interest in Music Business
Personal Fitness, recreational sports. Reading novels and poetry books. Writing, producing and performing my own music. Social events and introducing myself to new people and new things. Fine art, street art, photography. Traveling, new experiences and I have a huge interest in making things. Productivity.
Careful and active listener, Shipping and receiving, Professional and friendly, Cash handling, Multi-tasking, Customer service, Skilled in the use of Microsoft Office, Excel, Outlook, PowerPoint & Word, familiar with Quickbooks, Clear speaker, Active learner, Organizational skills, Critical thinking, Creative problem solving, Proficient in the use of computers, Letter and memos, Reading and comprehension.