outreach awareness coordinator resume example with 5+ years of experience

Jessica Claire
Experienced Leader, Teacher, Motivator, and Mentor
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Motivated Social Services community advocate and activist displaying a high level of flexibility, adaptability and organizational skills. Superior leadership skills and demonstrated track record of success working with diverse client populations in one-on-one and group settings.

  • Family Counseling
  • Client Evaluation
  • Defining Treatment Objectives
  • Risk Management
  • Decision Making
  • Policy and Program Development
  • Critical Thinking
  • Verbal and Written Communication
  • Time Management
  • Community Resources
  • Case Management
  • Crisis Management
  • Resource Allocation
  • Rehabilitation Programs
  • Administrative Staff Supervision
  • Patient Care Assessment
Outreach Awareness Coordinator, 08/2022 - Current
Nvr, Inc. Parkland, FL,
  • Implemented community outreach and engagement plans to reach vulnerable communities.
  • Responsible for planning, orchestrating, and overseeing 90+ events centered on making valuable resources available to targeted populations who are in need of substance abuse treatment/services.
  • Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
  • Built and maintained professional relationships with substance abuse service-providers, mental health professionals, community organizations, and justice involved/re-entry centered service -providers.
  • Facilitated monthly meetings to discuss internal operational issues, current events, impacting community and advocacy.
  • Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
  • Created and delivered presentations to inform key individuals of substance abuse and Covid-19 signs, symptoms, and preventive measures.
Motivational Speaker, 08/2018 - Current
Prison Prevention Ministry City, STATE,
  • Promoted important messages to attendees using humor and audience engagement. Delivered group lectures and hands-on demonstrations to instruct students.
  • Articulated ideas clearly to engage listeners at lectures or seminars. Carried out balanced program of instruction and work time to give students optimal learning experiences.
  • Spoke about personal life experiences to inspire, motivate and benefit listeners.
  • Educated students using customized teaching methods and hands-on curriculum. Encouraged students to explore individual learning opportunities to expand knowledge of subject areas.
  • Assessed student needs in context of qualifications, limitations, abilities and interests.
  • Built positive relationships with students, parents, colleagues and administrators.
  • Incorporated variety of techniques including stories and inspirational messages into presentations to entertain attendees.
Executive Director/Program Manager, 01/2018 - Current
Bottled Tears Ministries, Inc. City, STATE,
  • Coached, mentored and trained personnel to create positive working environment.
  • Conducted extensive research and participated in networking events to meet prospects and identify areas of focus.
  • Delivered speeches and attended industry conferences to promote organization's image and engage with community organizations, potential sponsors, and residing residents of targeted under-privileged areas.
  • Promoted public awareness of mission through outreach, advocacy and online presence.
  • Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
  • Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
  • Built lasting and lucrative partnerships with new and existing customers through continuous engagement and monitoring service quality.
  • Facilitated ongoing case management services to support successful outcomes and meet stabilization goals.
  • Participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
Formation Technician, 05/2021 - 08/2022
Hawker Powersource City, STATE,
  • Restored product condition using proven techniques.
  • Followed safety practices to safeguard against injury and damage to property.
  • Managed quality control and maintained high level of customer satisfaction.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Troubleshot systems to determine appropriate resolution for reported problems with usage.
  • Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
  • Worked with hazardous chemicals including acids of various levels, maintained chemical levels for high production batteries, tested, charged, and packaged batteries.
Administrative Office Manager, 01/2018 - 01/2020
Walker Co. A.C.D.P City, STATE,
  • Organized and kept detailed files and archives for sensitive client and staff information.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Advocated for clients by obtaining information regarding treatment options and clinical status.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Developed trusting relationships with social services, health care providers and governmental agencies.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Transitioned clients to different providers based on progress or needs.
  • Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
  • Researched and analyzed community needs to determine program directions and goals.
  • Assisted individuals with eligibility for available benefits.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Education and Training
Associate of Science: Social Work, Expected in 05/2024
Chattanooga State Community College - Chattanooga, TN
Status -
Certified Peer Recovery Specialist Training: Peer Recovery Specialist, Expected in 01/2023
Tennessee Dept. of M.H. And Substance Abuse Serv. - Nashville, TN,
Status -
  • Completed CPRS Training
Certificate of Completion: Naloxone (Narcan) Use, Expected in 10/2022
TN Department of Health - Chattanooga, TN,
Status -
  • This Certifies that the holder has successfully completed the department’s online training course in the use of both intranasal and intramuscular naloxone use.
Basic Life Support (BLS): , Expected in 03/2021
American Heart Association - ,
Status -
  • Has successfully completed the cognitive and skills evaluations
    in accordance with the curriculum of the American Heart Association
    Basic Life Support (CPR and AED) Program.
Anger Management Specialist I: , Expected in 06/2018
High Impact Counseling And Training, Inc. - Atlanta, GA,
Status -
  • Completed Anger Management Training for adults and adolescents
High School Diploma: , Expected in 05/1998
Richard J. Reynolds High School - Winston-Salem, NC,
Status -
  • 1994-1998 - Honor roll
Associate of Science: Social Work, Expected in
Georgia Northwestern Technical College - Rome, GA
Status -
  • Transferred schools in 2022 to Chattanooga State Community College due to change of residence.

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Resume Overview

School Attended

  • Chattanooga State Community College
  • Tennessee Dept. of M.H. And Substance Abuse Serv.
  • TN Department of Health
  • American Heart Association
  • High Impact Counseling And Training, Inc.
  • Richard J. Reynolds High School
  • Georgia Northwestern Technical College

Job Titles Held:

  • Outreach Awareness Coordinator
  • Motivational Speaker
  • Executive Director/Program Manager
  • Formation Technician
  • Administrative Office Manager


  • Associate of Science
  • Certified Peer Recovery Specialist Training
  • Certificate of Completion
  • Basic Life Support (BLS)
  • Anger Management Specialist I
  • High School Diploma
  • Associate of Science

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