Microsoft Office Suite: Excel, Word, Access, PowerPoint, Project, Outlook
Organized - Superior aptitude for details with excellent time management skills and ability to prioritize and execute multiple tasks.
Front Line Operations training
E-time, Kronos and Vacation Track
Warehouse Management Systems (WMS), 2004R1 AS400
Syntelic truck building system
Red Prairie, and RF Wave Link System
Exceptional interpersonal communication
Dependable Operations Manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Outbound Warehouse ManagerSysco Foods - Cleveland, Ohio01/2014 - Current
Direct all aspects of nightly operations for a 500,000 sq ft distribution center with 95+ Union employees: selectors, fleet maintenance, drivers, and five salaried supervisors.
Creator of SOS equipment inventory and tracking plans.
Create system documentation for all processes and implement detailed training plans for new hires.
Devise in-house activity reporting tools to track and report accuracy and productivity in detail on all labor standards.
Utilized WMS to boost productivity and reduce service errors.
Select and load on average 355K cases a week.
Instituted highly effective employee safety and training programs, resulting in a company record of no time lost injuries for 237 days.
Developed a new hire program that assisted supervisors in the process of employee selection, which shortened the learning curve and resulted in longer retention of new hires.
Created a training manual for supervisors and new employees Developed the SOP on Certificate of Analysis records.
Partnered successfully with transportation to produce a cohesive work environment.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Trained, coached and mentored staff to ensure smooth adoption of new ICP (intensive care program).
Progressive discipline of all union employees to include, write ups, grievances, artribration, and re-instatement hearings regarding company policy and procedures.
Manage and implement new procedures regarding shrink.
DCIP (distribution center improvement process) weekly meeting to review smart goals working for a successful outcome of quartely objectives.
Daily pre-work briefs with supervisors and employees regarding shift agenda and productivity.