Results-focused leadership professional looking to obtain a position as a Process Assistant, dedicated to developing team members' strengths in order to build dynamic and high-performing teams who surpass company goals.
Skilled problem solver
Superb time management skills
Ability to work under pressure
Effective team leader
Proficient in MS Office
Outbound Process Guide/Problem Solver, Current Amazon Fulfillment Center – Sacramento, CA
Process Guide, in charge of Outbound Smartpac, determine labor allocation to achieve profitable plan metrics, generate accurate daily reports, provide quality and productivity feedback to associates.
Expert Problem Solver in all facets of Outbound Pack Singles operations; including CPTS, drop zone processes, trouble tickets and other job functions.
Cross trained in multiple Outbound process paths including Pack Singles, AFE, Problem Solve, and Slam.
Successfully trained 6 associates in problem solve functions.
Acted as Process Assistant when needed.
Jam Clear and VRC certified.
Away team member for LGB3 where I assisted in training singles packers, problem solve and slam operators.
Ladies Dept Manager, 10/2017 Stein Mart – Elk Grove, CA
Assigned employees to specific duties to best meet the needs of the store.
Instructed staff on appropriately handling difficult and complicated sales.
Generated repeat business through exceptional customer service.
Management, 02/2016 to 09/2016 Massage Envy – Elk Grove, CA
Trained, coached and mentored staff.
Reordered inventory when it dropped below predetermined levels.
Scheduled and led weekly store meetings for all employees.
Reported to the district manager regarding all store and staff issues.
Supervisor, 06/2012 to 02/2016 Kohls – Elk Grove, CA
Established strong vendor relationships to maintain and support the business.
Trained associates on the duties they were assigned to.
Assisted the staff on appropriately handling difficult and complicated sales.
Associate of Arts: Music, Current Cosumnes River College - Sacramento, CA
Certificate in progress: Detoxification and Herbal Remedies, Swedish and Deep Tissue Massage, Anatomy and Physiology , 2011 Fair Oaks Massage Institute - Fair Oaks, CA