Outbound Lead Resume Example
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OUTBOUND LEAD
Summary
Responsible individual talented in working as part of effective teams or in solitary roles. Focused, reliable and committed to client satisfaction. Looking to advance within the organization as an integrate team member in a supervisory role. I have working knowledge of both Outbound and Inbound Departments and actively work in these areas each week.
Skilled individual specializing in key projects. Strategic and astute professional able to identify, plan and develop new business, networks and opportunities. Accomplished leader, persuasive negotiator and positive relationship builder skilled in facilitating teams while aligning goals with quantitative results.
Skills
- Relationship Building
- Proficient in Microsoft, Excel, SAP
- Leadership
- Records management systems
- Staff training and development
- Data entry
- Customer service orientation
- Transportation management systems
- Communication
- Customer support
- Time management
- Training & Development
Education and Training
High School DiplomaSkyline Learning CenterCity05/1995
Experience
Carparts.ComOutbound Lead | Grand Prairie , TX08/2020 to Current
- Serve as point of contact for supervisors, management and associates on subjects including trailers on site to be loaded, appointments for live-loads and meeting appointment times on all other shipments.
- Established lasting relationships with clientele through effective issue resolution and negotiation, boosting business opportunities.
- Use Excel, SAP and Yard Manager Systems to input, manage and create bills of lading for customer shipments.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Utilized ordering, tracking and billing systems and associated processes.
- Consistently met company and department objectives within budget and time constraints.
- Led and managed projects to support logistics efforts and plans.
- Coordinated and monitored outgoing shipments, keeping abreast of delays and other issues.
- Assessed needs and allocated resources to meet demand.
- Key contact for the logistics operations team that coordinates shipments across the country.
LkqForklift Operator | Lawrence , MA04/2018 to 12/2019
- Transferred materials to and from warehouses, production lines and packaging lines.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Pulled and prepared product for shipment to guarantee loads of exact quantity and product type.
- Stored and retrieved materials according to first-in/first-out principle.
- Communicated with team members to coordinate efficient and accurate movements.
- Immediately reported any safety andquality issues to management.
- Secured loads on pallets to minimize damage and worker injuries.
- Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
- Recorded count and condition of all cargo received.
Production Resource GroupOutbound Coordinator | Dallas , TX09/2010 to 03/2018
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Managed day-to-day billing operations, including monitoring and overseeing the creation of bills of lading.
- Identified opportunities to reduce cost and improve productivity.
- Key member of global distribution operations team that coordinated shipments across the U.S.
- Experience in SAP, EXCEL, Microsoft and Yard Manager Systems.
- Trained associates in various functions, including order fulfillment, billing and yard management.
HellofreshWarehouse Associate/Forklift Operator | New York , NY01/2008 to 01/2010
- Staged goods in loading dock area.
- Organized warehouse and arranged items following procedures and safety rules.
- Completed daily logs for recordkeeping.
- Operated forklift to transport goods throughout warehouse.
- Boxed, labeled and added shrink wrapping to items.
- Received, inspected and stocked incoming shipments.
- Located, pulled and prepared orders.
- Stored material by moving to appropriate area in warehouse.
- Loaded or unloaded shipments on trucks.
- Transferred materials to and from warehouses, production lines and packaging lines.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Completed routine post and pre-operation inspections of forklifts and other heavy equipment.
- Checked inbound and outbound products, inspected for damage and recorded product code dates.
- Immediately reported any safety and quality issues to management.
- Used equipment such as loaders, hand trucks, forklifts and cranes safely.
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Resume Strength
- Word choice
- Strong summary
Resume Overview
School Attended
- Skyline Learning Center
Job Titles Held:
- Outbound Lead
- Forklift Operator
- Outbound Coordinator
- Warehouse Associate/Forklift Operator
Degrees
- High School Diploma
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