Trained and supervised a team of 20 Orientation Advisors in the summer and fall for New Student Programs.
Assisted in the planning and coordination of firstSTEP orientation and Welcome Week
Engaged with parents and students in assistance of any clarifications
Guaranteed positive customer experiences and resolved all customer complaints.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Expressed appreciation and invited customers to return to the store.
References will be provided upon request
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