Dedicated Customer Service and Order Entry Representative motivated to maintain customer satisfaction and contribute to company success.
Computed Data Reports
Prevented store losses using awareness, attention to detail and integrity.Organized daily order entry reports for the sales department to track product success.Worked under strict deadlines and responded to special/urgent order requests. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax Guaranteed positive customer experiences and resolved all customer complaints..
Tracked and submitted payroll to PAYDATA. Accurately logged work hours for employees. Dispatched crews to job sites. A/P and A/R clerk. Interacted with customers to follow-up on work orders.
Placed orders and provided customer service. Assisted customers with ordering the correct parts.
Concession worked providing excellent customer service. Hostess, then head hostess, and then Maitre d and then dinning room supervisor. Assign Seating for guest, worked with owners to give extra care to VIP guest. Worked with chef and kitchen staff to ensure customer satisfaction. Led a staff of 25 people and responsible for scheduling of 80 employees. To increase revenue and provide better customer service during special events I would add tables to the lounge area to provide additional dining. Worked with entire team to achieve success by busing tables, serving meals, taking orders, and seating guest.
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