Computer Science Engineer with 5 years and 1 Month of experience in software testing for E-
Commerce , Internet Marketing & Advertising projects and Telecom Ordering and billing Support
Understanding of Amdocs Order Management System and Amdocs Charging and billing system
product and Business
Diploma in Software Testing and Quality Assurance from NIIT
QAI Global Institute Certified Software tester
A team player and individual contributor with good communication skill and analytical skills
Passionate in design decorative stuffs which involves creativity and innovative thinking
Manual, Web based, Automation, Performance
Testing / Project Management
Tools knowledge : QTP, QC, IBM Rational Testing products, Microsoft Testing tools,
SDLC Methodologies : Waterfall , V-Shaped , Iterative , Spiral , Big Bang , Agile Unix/Linux , Oracle , MySql , C# , ASP.net Diploma in Software Testing and Quality Assurance from NIIT, Pune (April 2012)
Key Learning - Testing skills using IBM Rational Testing products and Microsoft Testing tools
o Write efficient program logic using pseudo code
o Develop object-oriented console applications using C#.
o Design, implement and maintain databases using SQL Server
o Create rich GUI application programming interfaces in Java applications
o Develop a Java data-centric application that uses JDBC to access databases
o Create and execute manual tests
o Plan and design automated tests
o Manage test assets and centralize test results using IBM Rational Test Manager
o Build effective, versatile and automated test scripts using IBM Rational Robot
o Perform functional testing using IBM Rational Functional Tester
o Perform performance testing using IBM Rational Performance Tester
o Perform Unit, Web and Load Tests using Microsoft Testing Tools , Loadrunner ( HP Vugen )
QAI Global Institute Certified course in Software Testing from BIIT, Bangalore ( Nov 2010)
Scored 70% in the certification that covered
o Testing Skills : Manual, Web based, Automation, Performance,
o Testing Tools : QTP, QC
o Prepared Test Plan with 52 Test cases and tested an Application called Instant Storm as a part of the
ASP.NET & C# course at Syscom InfoTech, Bhopal ( Oct 2009)
06/2015 to 09/2016
Order Management System Software EngineerIgnite Management Consultants Amdocs Inc － Richardson, USA, TX
Provide ongoing production support to AT&T on Order Management System ( Amdocs System ) for Amdocs
Investigating Production Issues by performing 1st level investigations on Production Support Tool , Linux ,
Oracle and moving the Issue to upper tiers teams if required.
Understanding of the Integration between Order Management System and Enterprise Product Catalog
Defect Management on HP Quality Centre and Atlassian JIRA Project Management Software
Handling Service tickets from Client on AOTS System (BMC Remedy).
Interacting with client on opening of a service ticket
Arranging and anchoring Working Sessions to get the Issues resolved.
Originating and handling Tickets Internal to AT&T on the Webtrax system
Follow up with the responsible parties until the closure of ticket/ Issue.
Communicating defect/Issue status to client.
04/2011 to 02/2014
Software TesterPune, India, Maharashtra
Designing of test rules and test scenarios based on specification.
Performing browser, load and regression testing for E-Commerce ( Shopping Cart and Order Management ) ,
Internet Marketing & Advertising projects based on Content Management System
Analyzing and tracking defects as they arise in design or execution test phase
Handled projects based on Waterfall , V-Shaped , Iterative , Spiral and Agile methodologies.
04/2010 to 03/2011
Tester & Content WriterTechieAsk.com － Bhopal, India, Madhya Pradesh
Performed browser, load and regression testing.
Content Writing for blog posts.
Bachelor of Engineering: Computer Science and EngineeringRajiv Gandhi Technical University － BhopalIndiaComputer Science and Engineering