Associate of Science: Paralegal Studies Becker College - Worcester, MA GPA:
Graduated with high honors.
G.P.A 3.8/4.0
Courses included but were not limited to, Criminal Law, Corporate Law, Real Estate Law, Legal Research, Legal Writing, Government, Accounting, Microsoft Word and Microsoft Excel.
Experience
2008 to 2014
Order Management SpecialistCarlisle Companies Inc. – Scottsdale, AZ,
Responsible for processing all incoming customer orders.
Point of contact for customer inquiries regarding sales interactions.
Serve as back-up to sales staff for answering incoming customer calls.
Responsible for all aspects of post sales activity
Respond to customer post sales inquiries and requests
Developed relationships with key resellers and vendor contacts resulting in a sales position.
02/2011 to 04/2013
Account ManagerWorkable – Boston, MA,
Responsible for maintaining and growing established accounts.
Prospecting for and establishing new account relationships.
Acted as a liaison between outside sales representatives and over 15 accounts.
Quoted prices, credit terms and other bid specifications.
Negotiated prices, terms of sales and service agreements.
2006 to 10/2007
Customer Service RepresentativeRepublic Services, Inc. – Grove Hill, AL,
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Created databases and spreadsheets to improve inventory management and reporting accuracy.
Developed more efficient filing systems and customer database protocols.
Maintained and organized master Resident Index and information files in master database.
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