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Order Management Specialist Resume Example

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ORDER MANAGEMENT SPECIALIST
Education
1999
Associate of Science: Paralegal StudiesBecker College － Worcester, MA
  • Graduated with high honors.
  • G.P.A 3.8/4.0
  • Courses included but were not limited to, Criminal Law, Corporate Law, Real Estate Law, Legal Research, Legal Writing, Government, Accounting, Microsoft Word and Microsoft Excel.
Experience
01/2008 to 01/2014
Order Management SpecialistComstor － Louisville, CO
  • Responsible for processing all incoming customer orders.
  • Point of contact for customer inquiries regarding sales interactions.
  • Serve as back-up to sales staff for answering incoming customer calls.
  • Responsible for all aspects of post sales activity
  • Respond to customer post sales inquiries and requests
  • Developed relationships with key resellers and vendor contacts resulting in a sales position.
03/2011 to 05/2013
Account ManagerComstor － Louisville, CO
  • Responsible for maintaining and growing established accounts.
  • Prospecting for and establishing new account relationships.
  • Acted as a liaison between outside sales representatives and over 15 accounts.
  • Quoted prices, credit terms and other bid specifications.
  • Negotiated prices, terms of sales and service agreements.
01/2006 to 11/2007
Customer Service RepresentativeMicrotek － Westminster, CO
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Created databases and spreadsheets to improve inventory management and reporting accuracy.
  • Developed more efficient filing systems and customer database protocols.
  • Maintained and organized master Resident Index and information files in master database.
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Resume Overview

Companies Worked For:

  • Comstor
  • Microtek

School Attended

  • Becker College

Job Titles Held:

  • Order Management Specialist
  • Account Manager
  • Customer Service Representative

Degrees

  • Associate of Science : Paralegal Studies

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