order entry supervisor resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

To obtain a position with an expanding company. Strong interest in pursuing professional development opportunities, including specialized training and licensure in the organization's growth areas.

  • Experience in team management and supervision
  • High attention to detail
  • Ability to communicate effectively over the phone and in person
  • Strong mathematical and analytical skills
  • Multitasking and prioritization
  • Extensive knowledge of medical terminology and prescription/over-the-counter medications
  • Proficiency in Microsoft Office Word, Excel, and PowerPoint
  • Proficiency with Framework LTC, DocuTrack, Rx30 and various eMAR systems, including QuickMAR and Point Click Care (PCC)
10/2019 to Current
Order Entry Supervisor Alixarx Eden Prairie, MN,
  • Hire, manage, develop and train staff, establish and monitor goals, conduct performance reviews and administer salaries for staff
  • Ensure each technician is fully trained on operating system within 90 days of hire
  • Oversees and is responsible for the onboarding of new facilities
  • Assign work volume appropriate to each technician’s duties and monitor both productivity and accuracy
  • Ensure highest quality of service to customers, monitor communications of team to ensure they provide courteous and accurate responses to all communications with customers
  • Manage, monitor and redirect resources for order entry workflow as needed
  • Accurately respond to questions and resolve issues from other team members regarding day-to-day operations
  • Monitor monthly errors to maintain quality assurance and develop/conduct scheduled performance evaluations
  • Assist in all functions of order entry including but not limited to triage, refills, entering new admissions, entering new orders, phone calls and troubleshooting
  • Assist Director of Operations with projects, system improvements and research related to data entry, medical records and customer service
  • Work collaboratively with other team members to ensure smooth workflow in all departments
03/2018 to 10/2019
Order Entry Technician Premier Health Partners Fairborn, OH,
  • Triage incoming faxed prescriptions to ensure timely dispensing
  • Ensure proper notes in computer and cycle fill coding
  • Accurately enter prescriptions into operating system to eliminate errors at dispensing
  • Courteously respond to calls from customers, routing them as appropriate
  • Work collaboratively with other team members to ensure smooth workflow in order entry department
  • Ensure all prescriptions assigned for processing are completed in regular shift
  • Receive, evaluate, process and follow up as needed with doctors’ offices/facilities on all refills assigned
  • Notify facility and purchaser if product is out of stock and when delivery will be made
  • Assist with filing of completed orders, packing of medications, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient
  • Other essential projects and duties assigned as needed
08/2009 to 03/2018
Certified and Registered Pharmacy Technician Sentry Drug Center City, STATE,
  • Receive written prescriptions or refill requests and verify that information and dosage is complete and accurate
  • Ability to perform the mathematical calculations required for the usual dosage determinations
  • Processing and submitting insurance claims
  • Establish or maintain patient profiles, including lists of medications taken by individual patients
  • Maintain proper storage and security conditions for drugs
  • Answering telephones, responding to questions or requests, and referring calls to pharmacists when appropriate
  • Mix pharmaceutical preparations, according to written prescriptions, and recording steps taken in compounding log
  • Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods
  • Price and file prescriptions that have been filled
  • Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information
  • Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer
  • Supply and monitor robotic machines that dispense medicine into containers and label the containers
  • Providing quality customer service to patients and other healthcare providers.
Expected in 12/2013 to to
Bachelor of Arts: Criminal Justice
University of North Carolina At Charlotte - Charlotte, NC,
  • GPA: 3.2 / 4.0
  • Minor in Psychology
  • Dean's List: Spring 2011, Fall 2012, Spring 2013, Fall 2013
  • Clubs/Organizations: Criminal Justice Association
Expected in 06/2009 to to
High School Diploma:
Cherryville High School - Cherryville, NC,
  • GPA: 3.8 / 4.0, Magna Cum Laude
  • NC Scholar, National Honor Society, National Technical Honor Society
  • Clubs/Organizations: Future Teachers of America, NC Youth & Government, NC Teacher Cadets
Additional Information
  • North Carolina Board of Pharmacy Registration Number: 36822
  • Pharmacy Technician Certification Board Number: 10039666

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Resume Overview

School Attended

  • University of North Carolina At Charlotte
  • Cherryville High School

Job Titles Held:

  • Order Entry Supervisor
  • Order Entry Technician
  • Certified and Registered Pharmacy Technician


  • Bachelor of Arts
  • High School Diploma

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