Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Treatment Planning
  • Advising Patients
  • Advising and Educating Patients
  • Teamwork and Collaboration
  • Taking Medical and Dental Histories
  • Patient Flow Management
  • Relationship Building
  • Postoperative Care Instructions
  • Organization and Prioritization
  • Procedure Support
  • Medical Charting
  • Detail-Oriented
  • Customer Service
  • Records Management
Work History
04/2014 to 12/2021 Oral Surgery Assistant Mayo Clinic | Rockland, WI,


  • Greeted patients upon arrival to office and helped prepare for surgeries.
  • Calmed nervous patients by speaking softly, answering questions and providing compassionate care.
  • Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Prepared patient X-rays and images for review by dentist.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
09/2006 to 05/2017 Server Edgewood Summit | Charleston, WV,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
09/2013 to 12/2013 Orthodontic Assistant Benevis | Brooklyn, MD,


  • Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Took x-rays, photographs and impressions of patients' teeth and mouth.
  • Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
  • Completeed routine and advanced procedures by preparing patients and instruments for expected needs.
  • Prepared patient X-rays and images for review by dentist.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
06/2013 to 08/2013 Dental Assistant Extern Smile Brands | Denver, CO,
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Kept work areas clean, sanitized and organized to minimize infection risk.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Prepared and arranged instruments, medications and required materials for dental procedures.
  • Gathered patient data for multiple patients daily.
  • Provided diagnostic information by exposing and developing radiographic studies.
  • Supported office efficiency by answering phones, replying to emails and answering patient inquiries.
  • Accurately entered patient clinical data into computer to update charts.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Education
Expected in 08/2013 Certified Dental Assistant | Dental Assisting Missouri College, Brentwood, GPA:
Expected in 07/2010 Associate of Arts | Teaching St. Louis Community College, Florissant, MO, GPA:

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Resume Overview

School Attended

  • Missouri College
  • St. Louis Community College

Job Titles Held:

  • Oral Surgery Assistant
  • Server
  • Orthodontic Assistant
  • Dental Assistant Extern

Degrees

  • Certified Dental Assistant
  • Associate of Arts

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