Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Career Overview

Experienced Oracle Consultant with diverse industry experience in Travel & Hospitality, Medical, Biotechnology, Manufacturing, Consumer Goods, Oil & Gas, and Semiconductor. Professional expertise includes leading end to end solution/system implementation delivery for large scale global implementation.

  • Oracle application configuration and setup
  • Unit and integrated solution testing and delivery
  • Document management
  • Troubleshooting and debugging issues

  • Project Management
  • Business requirements gathering
  • Strong collaborative skills 
  • Change Management
Work Experience
Oracle Application Managing Consultant, 06/2012 to 05/2015
Rolta AmericasCity, STATE,

Orders to Cash/Service Lead for 11.5.10 to R12 upgrade project; resulting in a successful system upgrade with deployed new standard processes leveraging new functionality and the latest technology, retiring costly customizations. Additional responsibilities included:

  • Assessed current business requirements, processes and its Oracle functionality, analyzed requirements, prioritized and implemented both short-term solutions in current 11i version and long-term solutions in upgraded R12 version
  • Implemented improved business processes for over 200 Oracle end users and enhanced reporting data for executive management to meet local requirements in US, Europe, and Asia
  • Managed offshore resource to successfully deliver improved customer facing reporting documents for 10 countries in 5 different languages
  • Delivered all project documentation (business requirements, processes, configuration guide, test scripts and end-user training), including new R12 functionality for Service Contract to better manage contract approvals using Oracle Approvals Management (AME)
  • Program managed a data migration project, migrating processes and data elements from legacy system to Oracle.
Oracle Applications Senior Consultant/Manager, 05/2007 to 05/2012
Computer Science CorporationCity, STATE,

Business area lead for two successful system implementations, migrating from a costly maintained legacy system to more efficient and streamlined integrated system. Led an Oracle to SAP master and transactional data mapping effort; resulting in a successful system conversion for an acquisition. Managed cross module integration testing to ensure successful go-live of Oracle 12i eBusiness Suite. Projects details and responsibilities included:

  • Served as the Order Management Track lead, effectively managing all aspects of the order to cash cycle, implementing a fully integrated Oracle 12i eBusiness Suite meeting medical regulations in US and Europe
  • Managed and mentored three new hires, provided guidance and direction with project goals and career paths
  • Order to Cash Track lead for a production support project, managed production issues and provided resolution that required knowledge of other modules such as receivables, inventory and bill of materials
  • Served as the Service Track lead successfully implementing fully integrated Oracle 12i eBusiness Suite for more than 30 client sites and more than 60 direct end users.
  • Collaborated with client counterparts to design process flows, system configurations, managed testing cycles (CRPs and UAT), and additional technical development work
  • Managed post go-live support at more than 30 client sites, communicating with the remote team to address end user issues and provide timely resolutions to ensure a smooth system and process transition, maintaining good client relations for additional add-on work.
Oracle Applications Consultant, 07/2005 to 04/2007
BearingPoint, Management & Technology ConsultingCity, STATE,

Simultaneously managed over $8M in sales and $12M in revenue for 3 fortune 500 companies. Key activities included preparation of financial reports for leadership, creation of audit binders, invoicing the client and updating budgets. Other responsibilities and client work included:

  • Led the General Ledger module for a Latin America project, implementing in seven countries with country specific regulations for over 20 users in both English and Spanish utilizing Oracle Localizations.
  • Analyzed, configured and documented processes for Order Management, Pricing, Shipping and International Trade Compliance modules for successful execution of cross functional testing phases across (CRPs and UATs) multiple client sites.
  • Delivered end user training and managed test phases leveraging Oracle UPK and software testing tool; streamlining the execution of tests scripts and logging issues processes.
Education and Training
Bachelor of Science: Marketing and Information Science (Double Major), Expected in 2005
Johnson & Wales University - Providence, RI
GPA: Magna Cum Laude

Concentrations in Desktop Publishing, Psychology, and Sociology

Graduated Magna Cum Laude


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