To obtain a position on your team, and to utilize my skills and experience as a Registered Dental Hygienist, Certified Dental Assistant, and an Office Manager to provide high quality patient care. I enjoy applying my experience in the Dental Field with medical and dental terminology, basic pharmacology, communication, and team building to contribute to a strong and profitable company.
Motivated, Friendly Professional with 14 years of healthcare experience in many different positions. Shortly after completing Dental Assisting School I began my career in a multiple dentist practice, within two years I was Inventory Coordinator and Head Dental Assistant. I wanted to further my education so I enrolled in Dental Hygiene School at UAB. I finished the program on the Top 20 Academic Students list and became a registered Dental Hygienist in 2002. I love continuing education and always feel that there is more to learn. I worked very hard to learn all aspects of my field and cross trained in all other positions at my office. In 2006 I became Office Manager and since have contributed to training a team who believes that patient satisfaction and comfort always comes first! Quality Communication is my specialty whether I am discussing finances, treatment or personal matters, with both patients and my co-workers. I am tactful with professionals and non-professionals at all levels. I am accustomed to handling sensitive, confidential records, according to Hippa guidelines. I believe there is an art to communication and that it is essential in having a successful career. In the last year I have increased our production and collection more than 65 percent. I have extensive knowledge in insurance filing and patient billing.
Flexible and Versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in a goal oriented environment. Excellent team-building skills.
Registered Dental Hygienist- State of Alabama
Greeted and prepared patients for dental examinations.
Properly sterilized dental equipment and examination rooms in accordance with infection control policies.
Effectively operated x-ray machines and developed x-rays.
Coordinated appointment schedules for both the dentist and oral surgeon.
Routinely completed inventory, supply orders and restocked supplies.
Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion.
Provided appropriate postoperative instructions as prescribed by dentist.
Thoroughly gathered and recorded medical and dental histories and vital signs of patients.
Correctly arranged instrument trays prior to dental procedures and surgeries.
Expertly filed patients' charts and processed billing and payments.
Performed laboratory and radiologic support functions such as preparing materials and models.
Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, surgical and periodontic procedures.
Educated patients about proper oral hygiene and prevention of dental diseases.
Expertly charted conditions of decay and disease to prepare for diagnosis and treatment by dentist.
Applied fluorides or other cavity-prevention agents to inhibit tooth decay.
Scaled, polished and applied sealants and fluorides.
Gently and skillfully took and developed radiographs.
Examined patients' head, neck and oral cavity for signs of disease.
Expertly managed difficult or emotional patient situations and responded promptly to patient needs.
Dentrix Proficient, Communication: Reports/Presentations/Team Building Exercises, Prepare reports for insurance companies, ensuring full compliance with Hippa requirements under tight deadlines. Professional correspondence to patients and vendors. Preparing staff meeting programs to cross train employees and initiate and execute new goals. Conduct staff meetings Communicate concepts to patients using layman's terms to facilitate understanding. Rapidly able to learn computer programs Customer Service/Marketing/Problem Solving Oversee front-office operations and provide exceptional customer service, Assisted in building practice website, overseeing a new confirmation and advertising program online, where I develop custom promotions, keep patients informed on remaining yearly insurance benefits, unscheduled treatment plans and family referral programs.
Academic, Billing, Customer Service, Dental Assistant, dentistry, Front-Office, General Office, Insurance, Marketing, Microsoft Office, 2000, Patient Care, Scheduling, Treatment Planning, Written, Radiographs
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