optician receptionist resume example with 1+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
- Active Listening
- Office Cleaning
- Cleaning Techniques
- Billing Processing
- Security Awareness
- Computer Proficiency
- Customer Service
- Customer Complaint Resolution
- Call Answering and Routing
- Greeting and Seating Clients
- Greet Guests
- COVID-19 Safety Procedures
- Hospitality Management
- Critical Thinking
- CDC Sanitation Guidelines
- Guest Satisfaction
- Complex Problem-Solving
- Guest Safety
- Safety Protocols
- Stain Removal
Education
Renaissance Secondary School Castle Rock, CO, Expected in 05/2021 ā ā High School Diploma : - :
Accomplishments
- Resolved product issue through consumer testing.
- Achieved customer satisfaction by completing problems with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Cleaned an average of 2 homes per day.
- Achieved cleaning by completing house work with accuracy and efficiency.
Work History
Ricoh Electronics Inc - Optician/receptionist
Buford, GA, 01/2022 - 07/2022
Buford, GA, 01/2022 - 07/2022
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Contacted patients when eyeglasses or contact lenses arrived in store and used tools to assist with final fitting.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Managed check-in and check-out procedures, verified patient information and submitted lens orders.
- Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
- Educated clients about how to adapt to, wear and care for eyeglasses.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Completed facial measurements such as temple length, bridge size and vertex distance.
Molly Maid, Llc - Sales Representative
Salem, WI, 02/2021 - 12/2021
Salem, WI, 02/2021 - 12/2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Cold-called leads and closed large number of new sales over several months.
Cr Maids - House Maid
City, STATE, 04/2020 - 11/2020
City, STATE, 04/2020 - 11/2020
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged positively with residents while cleaning apartments and common areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Arranged for extra bedding, linens, towels and furniture to satisfy guests.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Assisted homeowner with laundry folding, ironing and pressing.
- Kept building entryway glass clean and polished for professional presentation.
- Polished glass surfaces and windows.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed spot-cleaning on furniture stains.
- Rotated linens in storerooms and replenished when supplies ran low.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
- Picked up trash from parking lot and garden areas to keep those areas free of debris.
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Resume Overview
School Attended
- Renaissance Secondary School
Job Titles Held:
- Optician/receptionist
- Sales Representative
- House Maid
Degrees
- High School Diploma
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