Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support. High-performing Administrative Assistant with extensive experience working with a diverse client base and delivering results.
Greet customers, answer phones, stock merchandise, check inventory, give out directions to customers in the
airport, upsell, cross sell, and back stock
Customer service, customer support, cashier, warehouse, lifting, and pricing
Customer Service Associate
Greet customers, answer phones, stock restock, ticket, refunds and exchanges, item voids, sign up customers
for store cards.
Administrative Assistant, Dispatch, Customer Service guest, check them into a room, check out guest, post accounts, customer service, deliver items to guest, answer switchboard, accounts receivable, post charges, file, type, book reservations, administrative assistant tasks, providing guest with transportation, accommodations for traveling, and providing room service.
I received a promotion within 1month of working with the company.
Customer service computer surf data entry.
Gat Airline Ground Support (Spirit Airlines)Atlanta, GAOps Agent
Made copies, sent faxes and handled all incoming and outgoing correspondence. Facilitated working relationships with co-tenants and building management. Organized files, developed spreadsheets, faxed reports and scanned documents. Calculated load weights for different aircraft compartments, using charts and computers. Checked passenger and cargo distributions and fuel amounts to ensure that weight and balance specifications were met. Contacted control towers for takeoff clearances, arrival instructions and other information, using radio equipment. Ensured the completion of all required aircraft forms, logs and reports. Implemented airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation. Monitored the arrival, parking, refueling, loading and departure of all aircraft. Responsibilities Assist with the Jetbridge, Greet passengers, Take cash payments, Scan boarding passes, make reservations, make announcements.
Also as a Ops agent I talk to the Captain tell them what gate they are assigned to,talk with Occ about maintenance issues or crew changes,Talk to TBI about Gate changes and delays, code delays assit with meeting flights, talking to the fuler and give they their fuel slip, preparing work for tomorrow flights, closing flights.
Country Inn and Suites college park , Georgia Front desk agent Verified and logged in deadlines for responding to daily inquiries. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Issued room keys and escort instructions to bellhops. Kept records of room availability and guests' accounts, manually or using computers. Recorded guest comments or complaints, referring customers to managers as necessary. Assisted guests with any special requests during their visits. Contacted housekeeping or maintenance staff when guests reported problems.
Shellis news Atlanta , GA Sales Associate Met incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Trained all new sales employees on effective techniques. Increased purchase totals by recommending additional items. Reviewed purchases for fraudulent activities. Worked flexible schedule to accommodate changing customer levels. Organized items in visually appealing manner.
Beauty College of AmericaForest Park, GA, USACosmetologyHair treatment training Management and Marketing coursework Sanitation training Nail Technology seminar Haircutting and Chemical Services training
Luella High SchoolLocust Grove, GADiploma: TechTech
September 2015 to August 2016 The center of the operation for the airline GSC September 2015 to August 2016 Anything dealing with security-related issues.