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Operator, Building Systems Controls Resume Example

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OPERATOR, BUILDING SYSTEMS CONTROLS
Professional Summary

Proven professional with demonstrated success by leading a team in securing our nation's largest stockpile of nuclear resources. Dispatched and monitored thousands of alarm points locally and globally for Fortune 500 Company and a private college campus. Competent administrative professional with effective document evaluation, report writing, and data entry skills.

Skills
  • Strong verbal and written communication
  • Incident Report Writing
  • Clerical Support/Data entry
  • Radio Communications
  • Strong leadership capabilities
  • Strategic Thinking
  • Upholds Safety Standards
  • Able to create interpersonal relationships
  • People Development
  • Project Management
  • Problem resolution oriented
  • Knowledgeable on Mac/Microsoft Applications
  • International Relations
  • Quick Learner
  • Operates and fulfills assignments under limited guidance and timeline
  • Report Writing
  • Strategic Thinking
  • Data Entry
  • Quality Control
  • Quick Learner
Work History
09/2020 to CurrentOperator, Building Systems ControlsVanderbilt University | Nashville, TN
  • Generates work orders for various teams in the Plant Operations Department
  • Monitors fire alert/suppression systems and dispatches appropriate personnel when necessary
  • Prioritizes calls, dispatches personnel and coordinates a resolution of issues.
  • Activates emergency response protocols when required.
  • Monitors and coordinates building automation systems.
  • Assists with routine preventive maintenance and alarm testing.
09/2018 to 07/2020Client Services AdministratorSecurity Industry Specialists, Inc. | Cupertino, CA
  • Tracked Security Officer Requests and coordinated with other business departments to provide security coverage for contractors/vendors.
  • Managed wide variety of client service and administrative tasks to resolve vendor issues efficiently and in a timely manner.
  • Documented and tracked all Security Officer Requests from both local and global sites.
  • Audited weekly requests by extracting data and compile reports for management personnel.
  • Trained and mentored new hires within the Security Officer Request department.
  • Monitored and updated the department's approved procedures, policies, or standards.
  • Processed all last-minute requests from the client by performing quality control on the assignments and delegate the information to corresponding teams.
  • Anticipated incoming challenges and prepared proper plans to countermeasure.
03/2017 to 09/2018Control Room OperatorSecurity Industry Specialists, Inc. | Cupertino, CA
  • Monitored alarm systems to detect emergencies such as illegal entry into establishments, duress switches, and unplanned building power shutdowns.
  • Relayed critical information to security officers via electronic means, telephone calls, and radio responses.
  • Monitored various radio frequencies to keep apprised of developing situations.
  • Relayed information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
  • Inputted information from various calls into Computer Aided Dispatch System and maintained accuracy of details.
  • Questioned client and security callers to determine their locations, and the nature of their problems to determine type of response needed.
  • Read and effectively interpreted small-scale maps and information from a computer screen to determine locations and provide directions to security and law enforcement responders.
  • Responded to routine inquiries, and referred calls not requiring dispatch to appropriate departments and agencies.
12/2013 to 03/2017Security Forces JourneymanUnited States Air Force | Albuquerque, NM
  • Protected nuclear and conventional weapons systems in underground storage complex.
  • Maintained accurate and detailed logs of all events that occurred during any given shift.
  • Supervised security control center day-to-day operations.
  • Instructed or trained airmen in various job duties or squadron policies and procedures.
  • Trained airmen on individual/team tactical drills, anti-terrorism tasks, and deterrence procedures.
  • Led airmen during building/vehicles searches to ensure the safety and security of lives and government property.
  • Monitored and authorized entrance and departure of airmen, visitors, and other persons to guard against theft and maintain security of premises.
  • Answered alarms and investigated disturbances.
  • Led a fire-team of security forces airmen and patrolled a military flight-line, underground storage complex, and other assigned areas to prevent and detect signs of intrusion.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Warned persons of rule infractions or violations, and apprehended or evicted violators from premises, using force when necessary.
  • Inspected security systems and equipment to ensure operational use and to detect evidence of tampering.
Education
06/2014Security Forces Technical School | Police ScienceCommunity College Of The Air Force, Montgomery, AL
05/2013High School DiplomaNorth Valley Baptist Schools, Santa Clara, CA
No Degree | HVAC Installation And RepairRemington College, Nashville, TN
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Resume Overview

Companies Worked For:

  • Vanderbilt University
  • Security Industry Specialists, Inc.
  • United States Air Force

School Attended

  • Community College Of The Air Force
  • North Valley Baptist Schools
  • Remington College

Job Titles Held:

  • Operator, Building Systems Controls
  • Client Services Administrator
  • Control Room Operator
  • Security Forces Journeyman

Degrees

  • 06/2014 Security Forces Technical School | Police Science
    05/2013 High School Diploma
    No Degree | HVAC Installation And Repair

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