Operator Resume Example

• Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
• Trained new employees on filling the games with tickets, stocking the redemption store, selling game cards, and how to answer guest questions.
• Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
• Sold game cards, and redeemed tickets for the guests, as well as loaded the tickets onto the game card.
• Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.

• Supported animal health by keeping all areas clean, neat and properly sanitized.
• Collected and documented animal information such as weight, size, physical condition and food intake.
• Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
• Received, unloaded and stored feed and supplies for animals under care.
• Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
• Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
• Maintained clean and orderly play yards, kennels and cages.
• Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
• Observed animals and conducted examinations to identify signs of injury, illness or disease.
• Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
• Reviewed pet records from weekly check in, and filled out current info on that weeks check in.
• Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
• Completed blood draws to perform snap tests to test for heartworm, and lymes-disease in dogs as well as FeLv and FIV in cats.
• Performed black light glows to check for ringworm, as well as lymed dipped cats when the shelter had an outbreak of ringworm.
• Performed euthanasias, via the femoral artery and via hearst stick, and sedated the animal when required.
• Monitored sedated animals during spay or neuter and recovery after the surgery.

Transferred to the Madison facility for a year while I went to college and lived there.

• Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
• Explained menu to care residents, received food orders, helped prepare food and delivered meals to patients.
• Recorded client status progress and challenges in logbooks and reports.
• Worked with supervisory medical staff to review cases and improve care.
• Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
• Cleaned rooms and performed light chores to ensure clients' safety and comfort.
• Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
• Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
• Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
• Reported concerns to my shift lead to maintain optimal care for all client needs.
• Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
• Provided ongoing compassionate patient care for each client.
• Monitored health and well-being of each client, including any significant health changes.