LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Talented Operations Team Leader offering a self-motivated and disciplined management approach. Familiar with diverse operational areas, with a lot of interest and building knowledge in the field of tech, adaptable to diverse work surroundings and teamworks.

Skills
  • Quality controls
  • Staff development
  • Staff supervision
  • Warehouse operations
  • Technology
  • Production
  • Delegation
  • Logistics oversight
  • Customer relationship management
  • Management
  • Quantitative skills
  • Ability to analyze reports
  • Experience in leadership
  • Business writing
  • Back office operations
  • Mail management
  • Scheduling and calendar management
  • Database entry
  • Meeting participation
  • Recordkeeping and bookkeeping
  • Report creation
  • Multi-line phone systems
  • Cash deposit preparation
  • Calendar management
  • Employee training and development
  • Excel spreadsheets
  • Memo preparation
  • Troubleshooting
  • Work ethic
  • Problem resolution
  • Multitasking
  • Team building
  • Time management
  • Customer service
  • Fluent in Spanish
  • Computer skills
  • Microsoft Office
  • Documentation skills
  • Some Coding languages experience
Education and Training
U.E Rómulo Gallegos Out Of Country, Expected in 07/2016 High School : Science High School Diploma - GPA :
Gwinnett Technical College Lawrenceville, GA Expected in 07/2020 GED : - GPA :
EDX Organization-online Courses Online, Expected in Computer Science Fundamentals Micro Bachelor : - GPA :
University of The People Pasadena, CA Expected in Associate of Science : Computer Science - GPA :
Grow With Google-Programs Online, Expected in Entry- Level User Experience Developer : Computer Science And Programming - GPA :
Experience
Evergreen Enterprises, Inc. - Operations Team Leader
Columbus, OH, 08/2020 - Current
  • Determined effective schedules and managed daily workflow.
  • Managed up to 10 team members per daily shifts.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Supported team daily objectives.
  • Supervised front end team members, offering constructive feedback on work performance.
  • Kept team in compliance with all applicable company and legal standards.
  • Generated daily reports detailing operational performance as compared to targets.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Cultivated and strengthened relationships with customers.
  • Conducted associate focus groups to gather personnel feedback, address concerns and establish rapport across team members and leadership.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
  • Motivated employees to share ideas and feedback.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and obtained replacements for customers.
  • Operated cash register, and resolve simple troubleshooting issues.
Vail Resorts - Store Team Member-Cashier
Ludlow, VT, 07/2019 - Current
  • Provide an excellent customer experience.
  • Boost Store Credit Card applications program.
  • Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes.
  • Looked for ways to go above and beyond job requirements.
  • Rotated through series of different sales floor stations, based on team needs.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Unloaded trucks, moved containers to staging area and determined correct storage locations, when needed.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Completed additional learning opportunities to advance knowledge and move into senior team member position.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Built and maintained effective working relationships with peers and upper management.
  • Packed and scanned completed orders for accurate shipment to final destinations, when needed.
Froedtert Memorial Lutheran Hospital - Kitchen Staff Member
Oak Creek, WI, 11/2018 - 08/2019
  • Utility of the back of the restaurant, keep clean and tidy the silverware, train new people for that position and be a replacement in the kitchen preparing salads and desserts.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Cleaned utensils, dishes and glasses for customer use.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Re-stocked, organized and arranged service and food stations.
Monterrey Mexican Restaurant - Assistant Cook
City, STATE, 01/2018 - 08/2018
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Collaborated with other kitchen members to maintain timely food preparation goals.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Instructed in preparation of garnishes, dressings and side dishes.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Placed frequently used food in proper storage containers and placed perishable items in refrigerator.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.

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Resume Overview

School Attended

  • U.E Rómulo Gallegos
  • Gwinnett Technical College
  • EDX Organization-online Courses
  • University of The People
  • Grow With Google-Programs

Job Titles Held:

  • Operations Team Leader
  • Store Team Member-Cashier
  • Kitchen Staff Member
  • Assistant Cook

Degrees

  • High School
  • GED
  • Computer Science Fundamentals Micro Bachelor
  • Associate of Science
  • Entry- Level User Experience Developer

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