(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Talented Operations Team Leader offering a self-motivated and disciplined management approach. Familiar with diverse operational areas, with a lot of interest and building knowledge in the field of tech, adaptable to diverse work surroundings and teamworks.

  • Quality controls
  • Staff development
  • Staff supervision
  • Warehouse operations
  • Technology
  • Production
  • Delegation
  • Logistics oversight
  • Customer relationship management
  • Management
  • Quantitative skills
  • Ability to analyze reports
  • Experience in leadership
  • Business writing
  • Back office operations
  • Mail management
  • Scheduling and calendar management
  • Database entry
  • Meeting participation
  • Recordkeeping and bookkeeping
  • Report creation
  • Multi-line phone systems
  • Cash deposit preparation
  • Calendar management
  • Employee training and development
  • Excel spreadsheets
  • Memo preparation
  • Troubleshooting
  • Work ethic
  • Problem resolution
  • Multitasking
  • Team building
  • Time management
  • Customer service
  • Fluent in Spanish
  • Computer skills
  • Microsoft Office
  • Documentation skills
  • Some Coding languages experience
Education and Training
U.E Rómulo Gallegos Out Of Country, Expected in 07/2016 High School : Science High School Diploma - GPA :
Gwinnett Technical College Lawrenceville, GA Expected in 07/2020 GED : - GPA :
EDX Organization-online Courses Online, Expected in Computer Science Fundamentals Micro Bachelor : - GPA :
University of The People Pasadena, CA Expected in Associate of Science : Computer Science - GPA :
Grow With Google-Programs Online, Expected in Entry- Level User Experience Developer : Computer Science And Programming - GPA :
Evergreen Enterprises, Inc. - Operations Team Leader
Columbus, OH, 08/2020 - Current
  • Determined effective schedules and managed daily workflow.
  • Managed up to 10 team members per daily shifts.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Supported team daily objectives.
  • Supervised front end team members, offering constructive feedback on work performance.
  • Kept team in compliance with all applicable company and legal standards.
  • Generated daily reports detailing operational performance as compared to targets.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Cultivated and strengthened relationships with customers.
  • Conducted associate focus groups to gather personnel feedback, address concerns and establish rapport across team members and leadership.
  • Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
  • Motivated employees to share ideas and feedback.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and obtained replacements for customers.
  • Operated cash register, and resolve simple troubleshooting issues.
Vail Resorts - Store Team Member-Cashier
Ludlow, VT, 07/2019 - Current
  • Provide an excellent customer experience.
  • Boost Store Credit Card applications program.
  • Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes.
  • Looked for ways to go above and beyond job requirements.
  • Rotated through series of different sales floor stations, based on team needs.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Unloaded trucks, moved containers to staging area and determined correct storage locations, when needed.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Completed additional learning opportunities to advance knowledge and move into senior team member position.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Built and maintained effective working relationships with peers and upper management.
  • Packed and scanned completed orders for accurate shipment to final destinations, when needed.
Froedtert Memorial Lutheran Hospital - Kitchen Staff Member
Oak Creek, WI, 11/2018 - 08/2019
  • Utility of the back of the restaurant, keep clean and tidy the silverware, train new people for that position and be a replacement in the kitchen preparing salads and desserts.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Cleaned utensils, dishes and glasses for customer use.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Re-stocked, organized and arranged service and food stations.
Monterrey Mexican Restaurant - Assistant Cook
City, STATE, 01/2018 - 08/2018
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Collaborated with other kitchen members to maintain timely food preparation goals.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Instructed in preparation of garnishes, dressings and side dishes.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Placed frequently used food in proper storage containers and placed perishable items in refrigerator.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Completeness
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • U.E Rómulo Gallegos
  • Gwinnett Technical College
  • EDX Organization-online Courses
  • University of The People
  • Grow With Google-Programs

Job Titles Held:

  • Operations Team Leader
  • Store Team Member-Cashier
  • Kitchen Staff Member
  • Assistant Cook


  • High School
  • GED
  • Computer Science Fundamentals Micro Bachelor
  • Associate of Science
  • Entry- Level User Experience Developer

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: