Operations Support Specialist Resume Example

I spent approximately 30 years in the Federal Government working for the United States Postal Service. I started out as a mail handler in 1985, but was promoted to supervisor in 1988. I spent 15 years working the overnight shift as  a supervisor of mail processing, primarilly in automation. During that time, I was the first supervisor in Southern NE, who used Delivery Point Sequence. This was the program that enables our automated equipment to put the mail in delivery order for letter carriers, eliminating the time they used to spend "manually casing letters" for delivery. After leaving that position, I accepted a 5 year detail in Mansfield, MA, supervising our parcel sorting machines and Priority Mail operations on the day shift.

When my detail ended, I spent my final 10 years working on the 3rd shift, as an Operation Support Specialist for In Plant Support.

I have had extensive training both on computers, and was used often as a trainer for new supervisors.

My attendance was impeccable, and received awards for that.

Overall, I supervised automation, our platform (loading docks), Priority Mail, Express Mail and parcel sorting operations throughout my career. Included was a 6 month detail as supervisor of attendance control.