operations manager resume example with 19 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Goal-oriented Construction Sales and Management with a distinguished career in the Construction, Real Estate, and Information Technology industries. Proven leadership abilities. Expert in increasing productivity and client satisfaction while driving sales and revenue. Committed to streamlining procedures while optimizing resources.

  • Commercial & Residential Experience
  • Self-Motivated
  • Strong client relations
  • Estimating
  • Planning and Coordination Skills
  • Flexible and Adaptable
  • Advanced computer skills
  • Microsoft 365 proficient
  • G-Suite
  • Cost Tracking
Work History
10/2017 to Current
Operations Manager Sears Hometown & Outlet Austin, TX,
  • Developed and maintain technology systems and controls to manage 400+ Commercial and Residential Sales and Leasing Contract through various broker compliance systems as required by Align Right Realty, Charles Rutenberg Realty, Faulkner Commercial Group, Florida Luxury Realty, Future Home Realty, Keller Williams Realty, Premier Sotheby's International Realty, and REMAX. Utilize multiple systems to gain broker approvals of Contracts including Keller Williams Command, TcDocs, Dotloop, Docusign, Dropbox Business, Skyslope, MS Office 365, Google Sheets and other proprietary brokerage systems. Utilize Core Logic MLS Systems to provide Multiple Listing Services including creation, input, managing and closing out listings.
01/2007 to 11/2015
Senior Project Engineer Kuecker Pulse Integration Kansas City, MO,

List of Projects:

  • Mayo Clinic Proton Beam Therapy Facility, Senior Project Engineer

Managed staff of 7 Project Engineers and Subcontractors on 135 Million Dollar Contract for 165,000 SF, 3-story building which featured four, 180-degree gantry treatment rooms, one fixed beam treatment room, MRI, two CT Simulation Scanners, Linac Vault and 14,000-square-foot expansion to Mayo’s existing central energy plant. Scottsdale, AZ

  • Maynard H. Jackson Jr. International Terminal, Senior Cost Engineer

Managed Cost Control Team and Subcontractors on 2.2 Billion Dollar Contract for 1,430,000 SF Concourse F Terminal that includes new gates, custom offices, APM station, baggage handling system, parking structure, elevated roadways and APM train/ utility connector to existing Concourse E. Gate, baggage, fuel pit and jet bridge modifications at existing Concourse E. Atlanta, GA

  • Idaho State Capitol Historic Restoration, Senior Cost Engineer

Managed Cost Control and Subcontractors on 85 Million Dollar Contract for 257,000 SF restoration and renovation of Historic State Capitol building originally constructed in 1920. Major elements of scope of work included restoration of exterior windows, historic restoration of spaces, structural modifications, installation of new HVAC, installation of new sprinkler and fire alarm systems, installation of advanced technology infrastructure, upgrade of electrical and power systems and correction of life safety and accessibility. Boise, ID

  • W Scottsdale Hotel & Residences, Senior Project Engineer

Managed staff of 4 Project Engineers and Subcontractors on 75 Million Dollar Contract for 300,000 SF, seven-story hotel/residential building featuring 225 guestrooms, 18 luxury condominiums, ballrooms, spa, pool, restaurant and two bars. Scottsdale, AZ

01/2002 to 12/2006
Senior Project Engineer Kuecker Pulse Integration Cincinnati, OH,
  • Westin Ka’anapali Ocean Resort Villas North

Managed staff of 4 Project Engineers and Subcontractors on 85 Million Dollar Contract for six-story, 500,000 SF, 508-room ocean front resort.

  • Oversaw worksite construction to coordinate with supervisors and guide projects
  • Managed projects effectively to deliver finished work on time
  • Reviewed contractor proposals to determine favorable partnerships for on-time and under-budget project completion
  • Liaised with company executives and project managers to acquire resources to move projects forward
  • Trained junior engineers in workstation design and material handling
Expected in to to
Associate of Arts: Business
South Coast College - Orange, CA
Expected in to to
Associate of Science: Information Technology
National University - Sacramento, CA,
Expected in 2022 to to
Course Work: Information Technology
St Petersburg College - Tarpon Springs, FL,
Additional Information

As you can see, I have a great deal of experience in the construction industry. I started out as a licensed general contractor. Later adding an electrical and plumbing license to my company. I entered the trade originally as a tradesman and was a hands-on custom home builder. I also have performed numerous home remodeling projects during those years. I ultimately joined larger firms and began a career in managing commercial projects as you can see.

I have spent the last seven years working as a consultant for my wife’s real estate management company. However, with the current state of the market she can continue her business without my assistance. I am also at a point in life where my knowledge and skills would be better utilized in acquiring new business as opposed to working on individual projects. I have decided to pursue this avenue going forward and would like the opportunity to speak with you. Thank you for your consideration.

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Resume Overview

School Attended

  • South Coast College
  • National University
  • St Petersburg College

Job Titles Held:

  • Operations Manager
  • Senior Project Engineer
  • Senior Project Engineer


  • Associate of Arts
  • Associate of Science
  • Course Work

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