Skilled Operations Manager talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty. Organized, dependable, hardworking, team-oriented, and results-driven professional with 20 years of proven success with extensive leadership and management experience, resulting in cost effective resource utilization, improved productivity, and achieving overall company goals. Employ strategic thinking, innovative problem solving, and outstanding leadership skills to deliver exceptional results
Increased productivity by 7% by observing workflow, removing barriers and continuing improvement
Adobe Acrobat, Banking, coach, coaching, conversion, counseling, Customer Satisfaction, customer service, direction, English, financial, financial audits, Human Resources, image, Insurance, Leadership, Leadership Training, Legal, Management Training, Excel, PowerPoint, Microsoft Word, Oil, Adobe PageMaker, personnel, philosophy, policies, profit, profit and loss, proposals, quality, recruiting, reporting, Research, Safety, sales, scanning, Spanish, staffing, Time Management, Total Quality Management
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