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Operations Manager Resume Example

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OPERATIONS MANAGER
Summary

High-performing Operations Manager/Senior Project Manager with over 20 years of experience managing Phase I and Phase II ESA projects, petroleum contaminated soil/groundwater investigations and remediation projects in multiple states. Excels at project management, team leadership, client satisfaction and developing relationships with key stakeholders to move projects to completion. Dedicated to being a part of a team that exceeds client expectations, delivers results and achieves business growth all while optimizing profitability.

Skills
  • Extensive Oil & Gas Regulatory Compliance Knowledge
  • Environmental Due Diligence Expertise
  • Strong Verbal & Written Communication Skills
  • Stakeholder Collaboration
  • Focused on Client Centric Management
  • Analytical Thinking
  • Excellent Organizational Management
  • Team Building/Leadership
  • Business Development
Experience
Operations Manager | 01/2008 to CurrentHerlacher Angleton Associates, LLC Remote Home Office Swansea - Carbondale, Illinois
  • Manage the company's largest manufacturing client for 20 years. Successfully manage all aspects of multiple projects for this client in Illinois, Indiana, Wisconsin, Iowa, Ohio and Louisiana from soil/groundwater site investigation, implementation of remediation methods to obtaining closure.
  • Fostering strong relationships with local and state governmental agencies to ensure confidence in the company's standard of work.
  • Collaborate effectively with the client's private investors, financial institutions, attorneys, real estate specialist and potential buyers to provide technical data and regulatory compliance that is paramount to property acquisitions.
  • Strengthen operational efficiencies by managing financial projections, field scheduling, project invoicing, accounts receivables and subcontractor payments.
  • Monitor and drive projects to stage of completion in order to ensure monthly/annual billing quotes are achieved within profit and loss margins.
  • Implement policies and standard operating procedures (SOPs) to manage quality, customer service and achieve uniformity throughout 3 company locations.
  • Mentor, train and guide employees for position advancement within the company.
  • Assist principal by providing feedback on staff skills and strength to determine if advancement is beneficial to both the employee and company.
Senior Project Manager | 01/2001 to CurrentHerlacher Angleton Associates, LLC - Alton , IL
  • Manage 50+ environmental due diligence projects. Conduct Phase I and Phase II Environmental Site Assessments (ESAs) on various property types including, but not limited to, gas stations, dry cleaners, printing facilities, properties suspected of asbestos, industrial and manufacturing sites, and automotive repair and body shops.
  • Manage 20+ leaking underground storage tank (UST) projects simultaneously in various stages of UST removal, site investigation and corrective action.
  • Prepare and submit technical reports, plans and permits to regulating agencies with a 95% approval rate for first time submittals.
  • Develop the project scope of work, manage the professional and technical staff to meet project deadlines.
  • Adapt to field scheduling needs with willingness to conduct field sampling, soil logging, well installation and onsite remediation management by transitioning to field technician role when needed.
  • Maintain excellent communication with clients on each stage of the project to ensure the client's expectations are met.
  • Communicate and negotiate with government agencies to ensure approved scope of work is within regulatory compliance and approved budget constraints.
  • Continually monitor project budgets to guarantee profitability.
  • Forecast changes in the scope of work, manpower or project costs that might lead to budget amendments or change orders.
  • Negotiate payment terms and pricing with numerous subcontractors in multiple states.
  • Market, network, prepare proposals/cost estimates and execute contracts to grow the company's client base and project services.
  • Within the first year of employment submitted and secured payment for over $3,000,000 in Illinois LUST reimbursements from dormant projects.
Project Manager | 12/1997 to 12/2001United Science Industries, Inc - Woodlawn, Illinois
  • Manged over 30+ Illinois LUST projects annually.
  • Responsible for financial, techinical and field management along with scheduling. This included in house ownership of Geoprobe, drill rig, excavators and a fleet of tandem and semi-tucks.
  • Managed numerous large-scale petroleum contaminated soil remediation projects for the company's top multi-site clients.
  • Lead project manager for diversified projects.
  • Manged the company's first awarded Brownfield Redevelopment project and NEPA Assessment project.
  • Conducted Phase I and Phase II ESAs.
  • Promoted from Assistant Manager to Project Manager within 4 months of employment.
Environmental Specialist | 01/1997 to 01/1998Illinois Rural Community Assistance Program - Springfield, IL
  • Provided environmental consulting service to rural communities within the State of Illinois through a state and federally funded grant program.
  • Assisted local governments with obtaining federal grants for water and wastewater treatment facilities.
  • Provided grant writing, system analysis, contractor hiring and budget guidance for local government officials.
  • Qualified communities under the grant guidelines and submitted reports to the national office in Washington to document grant goals were achieved in order to secure grant funding for the following year.
  • Performed numerous presentations at government meetings and industry/government conferences to establish Illinois Rural Community Assistance Program in the State of Illinois during the program's inception year.
Education and Training
Southern Illinois University - - Carbondale,Illinois | | Bachelor of ScienceGeography/Environmental Planning, 1997
Certifications

40 Hour HAZWOPER Training

8 Hour Refresher Training

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Resume Overview

Companies Worked For:

  • Herlacher Angleton Associates, LLC Remote Home Office Swansea
  • Herlacher Angleton Associates, LLC
  • United Science Industries, Inc
  • Illinois Rural Community Assistance Program

School Attended

  • Southern Illinois University

Job Titles Held:

  • Operations Manager
  • Senior Project Manager
  • Project Manager
  • Environmental Specialist

Degrees

  • Southern Illinois University - Carbondale , Illinois | Bachelor of Science

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