To utilize my skills in a challenging position helping or seeking standard setting with great organizational, and
Interpersonal skills, as a leader or team player; to define objectives while minimizing errors.
Education and Training
Master of Science:Health Information Management 2017Health Information Management
Bachelor of Science:Business/Project ManagementJune, 2016Business/Project Management
A.S:Health ITMay, 2013Health IT
Six Sigma Lean Professional (SSLP)
Strong planning skills
Knowledge of HMOs, Medicare and Medi-Cal
Process Development and Improvement, Budget development, Conflict resolution, , customer service, Database, ICD-9, MS Office, MS Project, SharePoint, Pivot Tables, Six Sigma
Target Distribution CenterRialto, CAOperations Manager01/2016 to Current
Manage 10 Mechanics and 4 Utility Assistants
Assign preventative maintenance
Guide the team to obtain maximum productivity
Manage performance Monitor quality of work
Responsible for Health Assessments of the system
Keeping peers and team accountable
Responsible for the Target Trailer Fleet
Managing vendor performance for Trailers
Monitoring "out of service" trailers and keeping team responsible for playing a part in each process of maintenance.
Sutter HealthMather, CAProject Coordinator03/2012 to 01/2016
Manage Application Services' Work Plans in MS Project
Manage Team Calendars
Create meeting agendas and provide meeting minutes
Assist Program Director with Meaningful Use Budget development and maintenance
Developed/Managed the Eligible Hospital/Eligible Provider Registration/Attestation Database
Help guide Eligible Provider registration/attestation processes
Create Pivot Tables/graphs to show Physician Eligibility
Manage the Audit process for all "Meaningful Use" doctors and hospitals.
Assist with Attestation for Sutter Hospitals
Create and manage new policies and procedures
Assist with drafting communications sent out from the department
Mailbox Triage - Monitor department mailbox for new inquires, support, and feedback
Create all help desk requests for new equipment, software, or moves needed for the team
Provide support with Dashboards
Review and update organization chart
Assist Regional partners with any Inquiries/questions Work with EHR (SER and E&F) teams on Transition of Care
Validate provider records and send corrections to appropriate teams Provide EHR Workflow Assistance to Doctors.
Resolve administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
Maintain professional and technical knowledge by attending educational workshops; reviewing professional Publications.
Sutter Health Mather, CAAdministrative Assistant to the CIO05/2011 to 03/2012
Office Manage calendars
Coordinate meetings Coordinate conference calls.
Assist with the planning and coordination of corporate events, and Catering orders.
Process and monitor Executive expense reports.
Manage IS SharePoint Site.
Noami IncElk Grove, CACustomer Service Rep02/2008 to 08/2011
Managed the back Office while performing customer service, and supervision of cash and credit transactions.
Established and identified prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners.
Assemble and analyze all data pertinent to creating the sales forecast (historical sales, market trends, seasonality, promotions, and eventually tier 1 account POS and inventory levels).
Prepare, report, and communicate forecast and inventory measurements to management (forecast accuracy, inventory plan vs.targets).
JcPennyFair Oaks, CACustomer Service Rep10/2007 to 03/2008
Opened, Processed, and Tracked new work orders Resolved customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Generated new business through incentive programs.
Processed merchandise returns and exchanges Compiled and maintained non-monetary reports and records.
Serviced existing accounts, obtained orders, and established new accounts by planning and organizing daily work Schedule to call on existing or potential sales outlets and other trade factors.
Submits orders by referring to price lists and product literature.
Monitored competition by gathering current marketplace information on pricing, products, new products, and delivery schedules, merchandising techniques, etc.
SearsSacramento, CACustomer Service01/2008 to 03/2008
Monitored and maintained current inventory levels; processes purchasing orders as required; tracks orders and Investigate problems.
Recorded purchases, maintained database, performed physical count of inventory, and reconciled actual stock Count to computer-generated reports.
Received, unpacked, and delivered goods; re-stocked items as necessary; labeled shelves.