Guest-Service Driven Nightlife/Hospitality Manager within the upscale hospitality industry. Experience in large scale productions, fine-dining service, high-volume operations, driving revenue through sales, bottle service and VIP procedures, excellent guest experience coordination. . Exceptional and respected team leader and mentor focused on providing high-quality employee training to promote the best guest service and satisfaction.
Operations management over FOH/BOH to provide exceptional upscale guest experiences. This includes Leadership by Example, Staff Training, SOP implementation and High Profile Guest Procedures.
Junior League of Dallas, Sadie Keller Foundation for Childhood Cancer, Children's Medical Center Volunteer, Susan G. Komen - Walk for a Cure, Highland Park ISD PTA, American Red Cross, Disaster Relief, Texas Scottish Rite, Ronald McDonald House Dallas – Special Olympics of Texas -Athlete Registration
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