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Operations Coordinator Resume Example

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OPERATIONS COORDINATOR
Summary

Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.

Focused and diligent Shipping and Operations manager with over fifteen years maintaining seamless business operations. Smoothly administer budgets, train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements.

Experience
06/2019 - Current37 Orchard Group, LLC - Operations CoordinatorNew York, NY
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Conferred with subordinate managers each day to assess needs and optimize activities.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
08/2015 - 04/2020Romeo and Juliet Couture - Operations and Shipping ManagerNew York, NY
  • Directed materials routing by preparing accurate shipping orders and bills of lading.
  • Prepared domestic and foreign shipments in line with regulations established by shipping companies and international customs.
  • Updated AMT system with data such as weights, charges and discrepancies.
  • Directed group of [Number] direct reports devoted to picking, packing and shipping over [Number] pounds every day.
  • Stayed up to date on [Company], [Company] and [Company] shipping programs and policies.
  • Inventoried [Type] and [Type] areas every [Timeframe] and addressed discrepancies to maintain recordkeeping validity.
  • Established transportation cost standards and economical shipping practices.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Trained staff on material handling processes to reduce shipping times.
  • Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Managed day-to-day shipping and receiving, typically overseeing more than hundreds packages in 24-hour period.
08/2002 - 07/2015Cutie Pie Baby - Shipping Manager/South America EDI CoordinatorNew York, NY
  • Developed and strengthened business partner and customer relationships.
  • Built, maintained and troubleshot electronic data interchange customer maps.
  • Generated, analyzed and filed daily reports with AMT.
  • Monitored records and files transmissions to customers to ensure smooth and error-free deliveries.
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
  • Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
  • Coordinated documents and bills, managed payments and responded to inquiries.
  • Trained and supervised shipping department staff, enforcing company policies and industry best practices.
  • Directed materials routing by preparing accurate shipping orders and bills of lading.
  • Established transportation cost standards and economical shipping practices.
  • Inventoried merchandise every year and addressed discrepancies to maintain record keeping validity.
  • Directed group of customer direct reports devoted to picking, packing and shipping over 3000 pounds every day.
  • Updated AMT system with data such as weights, charges and discrepancies.
  • Stayed up to date on each customer and factories and shipping programs and policies.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Negotiated with [Number] freight companies, which resulted in new contracts that reduced overall shipping costs by [Number]% annually.
  • Managed day-to-day shipping and receiving, typically overseeing more than [Number] packages in 24-hour period.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
11/1997 - 05/1999Readers Digest - COBOL DB2 DeveloperPleasantville, NY
  • Consultant - Software Developer
SKILLS - MS Word, Microsoft Office, Excel • COBOL DB2 Programming/Mainframe , Visual Systems • EDI, Data Entry, AMT ERP system

MS Word, Microsoft Office, Excel • COBOL DB2 Programming/Mainframe , Visual Systems • EDI, Data Entry, AMT ERP system

Skills
  • Quality assurance and control
  • Project scheduling
  • Cost-reduction strategies
  • Conflict mediation
Education and Training
03/1991AMA Computer UniversityQuezon City, PhilippinesBachelor of Science: Computer Science
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Resume Overview

Companies Worked For:

  • 37 Orchard Group, LLC
  • Romeo and Juliet Couture
  • Cutie Pie Baby
  • Readers Digest

School Attended

  • AMA Computer University

Job Titles Held:

  • Operations Coordinator
  • Operations and Shipping Manager
  • Shipping Manager/South America EDI Coordinator
  • COBOL DB2 Developer

Degrees

  • Bachelor of Science : Computer Science

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