Operations Associate resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Experienced Coordinator with over 3 years of experience . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Skills
Inventory maintenance and oversight
Shipping procedures
Process improvements
Shipping and Receiving
Invoice Preparation
Office Supply Ordering
Verbal and written communication
Well-trained in Microsoft Word, Powerpoint, and Excel
Problem resolution
Education
Rockland Community CollegeSuffern, NYExpected in 06/2011 ā āAssociate of Science:Business Administration And Management - GPA:
Delaware Valley Job Corps.Callicoon, NY, Expected in ā āCertification :Business And Finance - GPA:
Certifications
First Aid/CPR Certified
Microsoft Certified Systems Engineer (MCSE)
Work History
Success Academy Charter Schools - Operations Associate New York, NY, 03/2019 - 08/2020
Submitted quote requests to suppliers to determine best rates for organization.
Communicated with internal personnel to provide status updates for both shipping and receiving dates.
Followed all shipping and receiving procedures for goods and materials as directed by VP of Sales.
Developed and updated tracking spreadsheets using CAP in business system.
Collected, arranged and input information into database system.
Generated reports of findings to help management with making key decisions.
Tracked and analyzed reports to determine needed improvements.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Taught employees how to collaborate on daily job tasks and achieve service targets.
Educated operations team on best practices, company policies and service excellence standards.
Used CAP and MIcrosoft to analyze production data, guaranteeing efficient production of defect-free products.
Developed and maintain operational guidelines for staff.
Coordinated with General Manager in different operational issues and promotional activities.
Supervised operations team to support operational excellence and excellent customer service.
Saic - Project Coordinator Valley Cottage, NY, 03/2019 - 07/2020
Kept projects on schedule by managing deadlines and adjusting workflows as needed.
Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.
Formulated complete project plans and coordinated engineering, design and shop drawing efforts.
Liaised between facility planners and dealers , facilitating communications and keeping appropriate parties updated on project developments.
Tracked all hours and expenses to keep project on task and within budgetary parameters.
Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
Communicated with team members to keep project on schedule.
Gathered requirements for ongoing projects and organized details for management use.
Oversaw productivity streams for ongoing and special projects.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Maintained project schedules by managing timelines and making proactive adjustments.
Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
Built strong relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting products and services.
Collaborated with project owners and team members to set ambitious but achievable goals.
Rooms To Go - Warehouse Operations Manager Mesquite, TX, 09/2017 - 03/2019
Met environmentally controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment.
Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Managed over 1-7 employees in warehouse for production of company.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.
Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.
Handled day-to-day shipping and receiving overseeing more than 10 trucks and 40 warranty packages per day.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Built motivated warehouse team of 10 well-trained staff.
Created and enforced detailed organization processes to increase quality service standards.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Onboarded, trained and supervised 7-person warehouse staff with strong record of meeting schedule and performance goals.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Enhanced slot control of freight in warehouse by optimizing organization efforts.
Directed system updates to boost productivity and control recordkeeping errors.
Provided updates on critical shipments to corporate departments and customers.
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