LiveCareer-Resume

operations associate resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Responsible and reliable worker with experience in the food service industry as a backwater, delivery driver, and performer of general daily operations. Skilled in efficiently managing time, communicating with customers, and performing sanitization, table bussing, and food transportation. Also has experience working alone and performing all daily operations, including opening/closing, cashiering, and taking inventory at a frozen yogurt shop.

Skills
  • Professional and Mature
  • Flexible Schedule
  • Friendly, Positive Attitude
  • Clear Communication
  • Work Coordination
  • Safe Food Handling
  • Physical Stamina
  • Beverage and Ice Dispenser Refilling
  • Table Setting
  • Table Bussing
  • Wait Staff Support
  • Flexible and Adaptable
  • Cleaning and Sanitizing
  • Silverware and Glassware Restocking
  • Beverage Making and Delivery
  • Manual Dexterity
  • Food Service
  • High-Volume Dining
  • Service Prioritization
  • Dining Customer Service
  • Defensive Driver Training
  • Cargo Handling
  • Order Fulfillment
  • Vehicle Safety and Maintenance
  • Efficiency and Time Management
  • Goods Transport
  • Cash Handling
  • Customer Service
  • Work Task Prioritization
  • Sweeping and Mopping
  • opening and closing business space for use
  • Cash Register Operations
  • Credit and Cash Transactions
  • Food Safety Protocols
  • Kitchen Station Support
  • Trash Removal
  • Cleaning and Sterilization
  • Equipment Sanitization
  • Pot-Washing Machines
  • Dining Area Arranging
  • Table Cleaning and Arranging
  • Hand and Machine Washing
Experience
02/2019 to 09/2023 Operations Associate Midwest Farmers Coop | Manassas, VA,
  • Identified internal problems and recommended solutions to upper management.
  • Monitored inventory levels and ordered new supplies to prevent shortages.
  • Enforced company policies to align with industry standards.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Broke down boxes for garbage and recycling.
  • Maintained front desk to provide positive first impression.
  • Greeted guests and vendors to assist in navigating space.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Helped customers by answering questions and locating merchandise.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Moved equipment and furniture to thoroughly clean space.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Serviced, cleaned and restocked restrooms.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Followed company uniform, performance and security policies with every job.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Cleaned, maintained, and switched flavors of Frozen yogurt machines.
  • opened and prepared space for daily operations.
  • closed, cleaned, nd organized space for before closing
06/2022 to 08/2022 Food Delivery Driver Sheetz | San Marcos, TX,
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Maintained vehicle according to company and state safety requirements.
  • Recorded weekly hours and mileage for accurate payment.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Offered customers information about restaurant menu items or special promotions.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Resolved customers' complaints regarding products or services.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Refilled vending machines and removed outdated food products.
08/2020 to 08/2021 Backwaiter Bloomin' Brands, Inc. | City, State,
  • Provided exceptional service to high volume of daily customers.
  • Effectively multitasked within fast-paced environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Filled and served various beverages for customers.
  • Stocked service stations with ice, napkins and straws.
  • Stocked customer service stations with paper products or beverage preparation items.
Education and Training
Expected in 06/2020 to to High School Diploma | Truckee High School, Truckee, GPA:

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Resume Overview

School Attended

  • Truckee High School

Job Titles Held:

  • Operations Associate
  • Food Delivery Driver
  • Backwaiter

Degrees

  • High School Diploma

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