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Operations Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Goal-focused Accountant with record of accurate reporting and budget management. Offering four (4) years of experience handling all finances for Government Technical High School Dschang Cameroon, including payroll, budgets, reports, audits, journals, expenditures and payments. Astute financial professional with keen eye for detail and high level of integrity. Accomplished in taking tasks within strict deadlines while prioritizing urgent needs.

Skills
  • Process improvements
  • Verbal and written communication
  • Excellent work ethic
  • Detail-oriented
  • Multitasking abilities
  • Good listening skills
  • Collaboration
  • Analytical skills
Work History
Operations Associate, 02/2021 to Current
Cetera Financial Group Saginaw, MI,

- Performing administrative duties including answering phones, scheduling appointments.

- Answering phone calls about vehicle services like titles and registration of cars.

- Provides assistant to the operation manager in the daily management of the business.

- Cooperate with different departments to improve business operations.

- Complete clerical and administrative tasks.

- Ensuring fulfillment of business needs by interacting with clients on regular basis.

Public Service Representative, 10/2020 to 02/2021
Secretary Of State Office City, STATE,

- Issue licenses to individuals meeting standards.

- Evaluate applications, records or documents to gather information about eligibility or liability issues.

- Administers oral, written and road test to license applicants.

- Score test and observe equipment operation and control to rate ability of applicants.

- Check to ensure that appropriate changes were made to resolve customer's problems.

- Use computer for various applicants such as database management.

- Operate office Equipments such as fax machines, copiers or phone systems and arrange for repairs when equipment malfunctions.

Sales Associate/ Receiving, 03/2019 to 11/2020
Burlington City, STATE,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Achieved perfect attendance record for eight (8) months consecutively.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Teacher and School Account Clerk, 01/2015 to 01/2019
Government Technical High School City, ,

- Teaching Accounting and Business Mathematics.

- Teaching English Language.

- Billing of students tuition accounts.

- Management of school budget.

- Management of employee's salaries.

- Prepare and maintain accounting documents and records.

- Prepare bank deposits, general ledger postings and statements.

- Reconcile accounts in a timely manner.

- Provide assistance and support to school personnel.

- Function in accordance with established standards, procedures and applicable laws.

- Research, track and restore accounting or documentation problems.

- Constantly update job knowledge.

- keeps documents by filing them alphabetically or numerically

Education
: Accounting, Expected in
to
University of Illinois At Springfield - Springfield, IL
GPA:
Master of Arts: Accounting And Finance, Expected in 07/2018
to
University of Dschang - Dschang Cameroon,
GPA:
Skills
  • Process improvements
  • Verbal and written communication
  • Excellent work ethic
  • Detail-oriented
  • Multitasking abilities
  • Good listening skills
  • Collaboration
  • Analytical skills
Work History
Operations Associate, 02/2021 to Current
Secretary Of State Springfield, IL

- Performing administrative duties including answering phones, scheduling appointments.

- Answering phone calls about vehicle services like titles and registration of cars.

- Provides assistant to the operation manager in the daily management of the business.

- Cooperate with different departments to improve business operations.

- Complete clerical and administrative tasks.

- Ensuring fulfillment of business needs by interacting with clients on regular basis.

Public Service Representative, 10/2020 to 02/2021
Secretary Of State Office Springfield, IL

- Issue licenses to individuals meeting standards.

- Evaluate applications, records or documents to gather information about eligibility or liability issues.

- Administers oral, written and road test to license applicants.

- Score test and observe equipment operation and control to rate ability of applicants.

- Check to ensure that appropriate changes were made to resolve customer's problems.

- Use computer for various applicants such as database management.

- Operate office Equipments such as fax machines, copiers or phone systems and arrange for repairs when equipment malfunctions.

Sales Associate/ Receiving, 03/2019 to 11/2020
Burlington Springfield, IL
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Achieved perfect attendance record for eight (8) months consecutively.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Teacher and School Account Clerk, 01/2015 to 01/2019
Government Technical High School Dschang Cameroon,

- Teaching Accounting and Business Mathematics.

- Teaching English Language.

- Billing of students tuition accounts.

- Management of school budget.

- Management of employee's salaries.

- Prepare and maintain accounting documents and records.

- Prepare bank deposits, general ledger postings and statements.

- Reconcile accounts in a timely manner.

- Provide assistance and support to school personnel.

- Function in accordance with established standards, procedures and applicable laws.

- Research, track and restore accounting or documentation problems.

- Constantly update job knowledge.

- keeps documents by filing them alphabetically or numerically

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Resume Strength

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  • Personalization
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Resume Overview

School Attended
  • University of Illinois At Springfield
  • University of Dschang
Job Titles Held:
  • Operations Associate
  • Public Service Representative
  • Sales Associate/ Receiving
  • Teacher and School Account Clerk
Degrees
  • Master of Arts