Operations Associate Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.

  • Inventory maintenance and oversight
  • Process improvements
  • Shipping procedures
  • Scheduling
  • Verbal and written communication
  • Computer skills
  • Self-motivated professional
  • Microsoft Office
  • Training & Development
  • Customer service
  • Teamwork
  • Cultural awareness
  • Conflict resolution
  • Responsible
  • Computer proficiency
  • Office Supply Ordering
  • Spreadsheets
  • Purchasing
  • Event Planning
  • Safety Policies
  • Budgeting
Wheelock College Boston, MA Expected in 05/2011 Master of Science : Organizational Leadership - GPA :
Bridgewater State College Bridgewater, MA, Expected in 05/2006 Bachelor of Arts : Fine Arts & Early Education - GPA :
Work History
Branching Minds - Operations Associate
Austin, TX, 01/2019 - Current

The Operations Associate maintains primary responsibility for all operational elements of a banking office. Fully skilled in both sales and transactional capacities, incumbents also directly service retail branch customers as needed. Operations Associate balance policy and procedure with appropriate judgement, continually making decisions that are mutually beneficial to the bank and the customer.

Maintains primary responsibility for all operational elements of a small to mid-sized banking office by:
• Managing the branch cash vault to within prescribed limits and serving as the vault custodian. Must master the use of the bank’s cash forecasting system.
• Serving as the branch’s ATM custodian; ensures it remains stocked, functional, and is balanced daily.
• Auditing all negotiable instruments, cash drawers, foreign currency (if applicable) and related logs to ensure adherence to defined policies and procedures.
• Responsible for all operational components in the branch such as balancing and researching cash errors, filing necessary BSA forms, compliance and security elements
• Stays abreast of all compliance and security requirements and implements processes within the branch to ensure regular adherence.
• Routinely reviews new account opening documentation, to include some that is more complex (i.e. corporate resolutions, business customer profiles, businesses designated as high-risk, etc.) to ensure adherence to bank policies and procedures
• Incumbents in this position are skilled in both sales and transactional capacities and personally service all customers by:
• Opening deposit accounts and taking loan applications for various lending units
• Closing consumer loans
• Making referrals to other bank business lines and third party partners
• Handling routine account maintenance and other servicing issues
• Processing monetary transactions such as cashing checks, making deposits, selling monetary instruments, buying/selling foreign currency, processing credit card cash advances
• Maintaining safe deposit records properly to include contracts, access slips and assisting customers with access to safe deposit boxes (if applicable)

Kindercare - Entertainment/Promotions Coordinator/Lead Bartender
Monroe, NC, 05/10 - 05/19

· Developed the live entertainment schedule/cancellations, recruit new talent and correspond with various musical talents

· Manage the company’s webpage and promote the restaurant and other numerous promotions through social media

· Utilize high levels of energy and superior multi-tasking abilities to quickly complete transactions while maintaining a courteous and professional demeanor in a fast pace setting

· Managing patrons and resolving any customer complaints in an entertainment fast pace setting while maintaining a courteous and professional demeanor

South Shore Early Education - Preschool Lead Teacher
City, STATE, March14 - 01/2018
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Established guidelines for teacher performance, lesson planning and compliance with established procedures.
  • Provided open and loving environment where children direct learning process.
  • Completed documentation on individual children and teachers for recordkeeping.
  • Followed individual learning strategies.
  • Adopted technological advancements that engaged and empowered children.
  • Motivated teaching staff to continually improve strategies and maximize student learning.
  • Reviewed facility environment, removed concerns and optimized for children's safety.
  • Planned and prepared activities for preschool students.
  • Organized and facilitated monthly parent support group meetings.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

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Resume Strength

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  • Strong Summary
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Resume Overview

School Attended
  • Wheelock College
  • Bridgewater State College
Job Titles Held:
  • Operations Associate
  • Entertainment/Promotions Coordinator/Lead Bartender
  • Preschool Lead Teacher
  • Master of Science
  • Bachelor of Arts

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