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Operations Assistant Resume Example

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OPERATIONS ASSISTANT
Professional Summary

Experienced administrative professional with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Industrious [Job Title] familiar with [Type] office clerical needs and focused on optimizing system performance to remain agile to dynamic needs. Friendly, respectful and team-oriented with extensive clerical and records management experience. Clear communicator successful at multitasking with strong prioritization and planning abilities. Meticulous [Job Title] skilled at using [Software] to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Resourceful Clerk with commitment to ensuring exceptional customer service across diverse settings. Organized with strong time management and multi-tasking skills. Proven ability to work well with all types of professionals. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success.

Skills
  • Stocking and replenishing
  • File and database management
  • Data Entry
  • Relationship building
  • Cash Handling
  • Communication skills
  • Customer satisfaction
  • Telephone etiquette
Work History
Operations Assistant, 01/2019 to 01/2020
Heritage Auctions – Dallas, TX
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Handled administrative requirements smoothly and efficiently, including maintaining records and submitting [Timeframe] reports.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Clerk, 05/2018 to 08/2018
Shell – Midlothian, TX
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Verified cards, gave change and collected and processed over $[Amount] worth of [Type] payments.
  • Completed sales in excess of $[Amount] with near-zero error rate using POS system.
  • Promoted high level of support and service to others through [Skill].
  • Educated customers on promotions to enhance sales.
Lifeguard, 05/2016 to 08/2018
Thorntree Country Club – DeSoto, TX
  • Detailed factors such as weather, incidents and aid rendered in daily reports to management.
  • Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
  • Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of all guests in and around swimming pool.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Conducted [Timeframe] patrols of [Type] locations to identify and help those in need of immediate care and assistance.
  • Attentively watch over swimmers being quick to identify those in distress.
  • Share tips with patrons on swimming techniques and strength training.
  • Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Inspected pool every [Number][Timeframe] and skimmed obstacles, including toys, trash and [Type] that could hinder line of sight.
  • Warned patrons of unsafe or hazardous [Type] conditions and suggested alternative activities during closures.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Observed weather and water conditions and alerted visitors to potential dangers, including storms and rip currents.
  • Scrutinized [Type] area for signs of distress among patrons and instantly moved into action during emergencies to prevent possible injuries or fatalities.
  • Detailed safety rules and procedures regarding [Type] and [Type] activities to customers and guests, which led to [Number]% decrease in incidents.
  • Cooperated fully with [Job title]s to identify areas of concern and ascertain reliable methods for remediation.
  • Solved [Type] and [Type] problems by using [Skill], escalating [Type] issues to supervisor.
Education
High School Diploma: 06/2018
Midlothian Heritage High School - Midlothian, TX
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Resume Overview

Companies Worked For:

  • Heritage Auctions
  • Shell
  • Thorntree Country Club

School Attended

  • Midlothian Heritage High School

Job Titles Held:

  • Operations Assistant
  • Clerk
  • Lifeguard

Degrees

  • High School Diploma : 06/2018

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