Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Pro-active and multi-faceted professional with an MBA and over 20 years of leadership and operations management experience. Offers an in-depth understanding of production and maintenance operations, a results oriented culture, finite deadlines, high stress environments, and diverse team structures.
What I Bring To The Team
  • Delivers Results - consistently meets expectations and delivers value to internal and external customers.
  • Eye for the future - forward thinker with a vision for continuous improvement at the tactical and strategic level.
  • Relationship builder - establishes and maintains strong, enduring, and effective relationships within and outside the lifelines.
  • Team builder - creates a positive, engaging work environment where people can grow and excel, and fosters a diverse and inclusive culture.
  • Models the way - demonstrates a commitment to personal excellence and sets a high standard for ethical behavior and integrity.
  • Advanced knowledge of Microsoft Office Suite and SAP/ERP
Work History
Operations and Maintenance Manager, 02/2015 to Current
Td GardenWaltham, MA,
  • Directly supervises 30 Diesel Service Facility employees comprised of multiple technical specialties to safely execute Terminal and Diesel Service Facility (DSF) operating plans.
  • Allocates resources needed to repair and conduct preventative maintenance on locomotives to meet requirements of the daily production forecast.
  • Establishes cost controls for complex production problems such as engine change-outs, wreck repairs, and key electronic and machinery based upgrades.
  • Leads the way in process improvement with an eye for efficiency and cost reduction measures.
  • Provides time sensitive updates to peers and senior management.
  • Ensures compliance with company policies, safety rules, OSHA, FRA, AAR, city, state and federal environmental (EPA) regulations.
  • Champions an employee led safety program - 119 days injury free.
Production Manager, 2013 to 11/2014
AltanaColumbia, MD,
  • Allocated resources and assigned manpower comprised of 141 union employees to meet cyclical and demand-based production schedules.
  • Defined manufacturing performance standards and reviewed the outcome of performance goals to set future targets.
  • Led daily production activities with effective communication and leadership.
  • Recommended and executed quality improvements for production and product quality.
  • Investigated and implemented ideas for quality improvement, increased productivity, and cost reduction.
  • Implemented performance, quality, and efficiency measures to achieve time sensitive production goals.
  • Business Unit Continuous Improvement (CI) and Process Improvement (PI) champion.
Surface Warfare Officer, 07/2004 to 04/2013
US NavyCity, STATE,
  • As Commanding Officer, led 8 military and 1 civilian staff member(s) in the full time administrative, logistical, and medical deployment readiness for 8 Navy Reserve teams consisting of 160 diverse and talented personnel
  • Managed real estate, facility, physical security, and plant accounts in excess of $1.2M and an operating budget of $1M.  
  • Served in Future Operations and Current Operations at 6th Fleet Headquarters. Planned, budgeted, and executed over 150 complex Theater Security Cooperation missions.
  • Collaborated with Fleet N4 and COCOM J4 Resource allocation entities to develop rapid sourcing processes through sound data driven analysis at strategic and tactical level.
  • Served as Visitation, Board, Search, and Seizure (VBSS) Boarding Officer. Planned and conducted over 170 boarding missions in Iraq that sought to disrupt and collect intelligence on insurgent activities.
  • Hand picked for duties as Biometrics Operations Officer for JIATF 435 in Afghanistan. Focal point for all Biometric collection activities in Helmand Province. Provided sourcing and budgetary authority over a multi-national program.
Helicopter Flight Systems Engineer, 01/1993 to 07/2004
US NavyCity, STATE,
  • Performed functional analysis, timeline analysis, and requirements allocation to support weapons and aircraft survivability equipment on MH-60R and MH-60S helicopters.
  • Conducted engineering and detailed experimental tests to collect design data and assist in research work on MH-60R and MH-60S helicopters.
  • Compiled, processed, and analyzed test data and results to improve quality on weapons systems and aircraft survivability equipment.
  • Collaborated with engineers at the new product introduction phase to develop and verify design changes.
  • Co-authored 2 technical bulletins and played a key role in re-writing emergency egress procedures.
MBA: Operations Management, Expected in 2016
Saint Ambrose University - Davenport, Iowa
Professional Certificate: Green Belt, Expected in 2013
Villanova University - Villanova, PA
Bachelor of Arts: Political Science, Expected in 2004
University of Colorado - Boulder, Colorado

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School Attended

  • Saint Ambrose University
  • Villanova University
  • University of Colorado

Job Titles Held:

  • Operations and Maintenance Manager
  • Production Manager
  • Surface Warfare Officer
  • Helicopter Flight Systems Engineer


  • MBA
  • Professional Certificate
  • Bachelor of Arts

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