Dynamic, highly motivated, driven real estate sales and property management professional with 15 plus years. Eager to contribute exceptional sales, customer service and client relations talents toward supporting an employer in driving growth and profitability.
Achieved high sales percentage with consultative, value-focused customer service approach.Guaranteed positive customer experiences and resolved all customer complaints. Persuaded both owners and renters to attend a 90 minute presentation, meeting sales goals while maintaining a positive and satisfied guest experience. Executed in room calls daily to meet penetration goals and booking tours therefore exceeding sales goals.
Guided home buyers and sellers through the process of short sales. Actively follow-up with prospects and hot leads. Generated lists of properties that were compatible with buyers' needs and financial resources. Wrote contract documents, purchase agreements and closing statements. Negotiated contracts and coordinate with lenders, attorneys and inspectors. Verified that the legal formalities were completed prior to closing dates. Followed up with prospects throughout the sales process.
Closing Officer for new owners buying timeshare. Florida Public Notary. Went over all the closing documents pertaining to the sale, ensuring the new owners knew what they were buying, how to use their new ownership, additional fees and taxes they were responsible for each year and that the customer understood all the pages of the contract. When there was conflict, knowing when to bring in a manager to explain discrepancies. Top closing officer month after month.
Made 100-150 outbound calls a day to owners to solicit the new Marriott properties and to offer incentives Marriott was offering at that time. Listened to members needs and offered properties that would best fit their needs. The process took many skills as well as analytical possessing of information while communicating the best options to excite a close. Also took inbound calls from members looking to buy more weeks. Strong Telesales and closing experience. "Rookie of the Period" December 2007.
Created and maintained a large client base by meeting needs and providing exceptional customer service. Coordinated appointments with International prospective buyers to showcase houses and plots. Maintained high referral rates and exceptional feedback from previous clients. Developed close relationships with area Realtors and promoted builders to boost referral network. Wrote contract documents, purchase agreements and closing statements. Verified that the legal formalities were completed prior to closing dates. Negotiated contracts and coordinate with lenders, attorneys and inspectors. Sold 10-12 million dollars in Real Estate annually. Consistently top sales Producer.
Studied Film, worked on student films with Blair Witch producers (Greg Hale and Ben Rock) and with Jenny Gold Productions; worked as location scout & wardrobe master.
Coursework focus on Accounting and Merchandising a retail store. Spokesperson for Art Institute of Fort Lauderdale, modeled in all their advertisements from 1979-1989.
Orlando Board of Realtors
National Association of Realtors
Florida Notary Public
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