Experienced Residential Property Manager successful at raising occupancy rates by securing long-term tenants. Property Manager offering 5 years of experience in the business. Expertise in tenant relations, sales, marketing and business transactions. Onsite Property Manager with in-depth knowledge of income tax credits, Section 8 and recertification vouchers. Successful in collecting 100% of rent owed and managing outstanding tenant issues. [Job Title] with in-depth knowledge of income tax credits, Section 8 and recertification vouchers. Successful in collecting 100% of rent owed and managing outstanding tenant issues. Dedicated [Job Title] with in-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Property Manager adept at overseeing staff and maintenance teams and acting as a liaison between residents and board members. Versatile Property Manager who brings an excellent blend of people skills and an ability to implement and enforce property rules and regulations effectively. Property Manager who remains accessible to residents and board members. Exhibits excellent organizational and time management skills. Responsible Property Manager committed to ensuring a safe and comfortable environment for residents as well as advocating for the needs of the building board.
Tenant and eviction laws
Knowledge of [State Name] real estate laws
Exceptional oral and written communication skills
Knowledge of building codes
City and county regulations
Complex problem solving
Affordable housing programs knowledge
98.5% occupancy rate
Onsite Property Manager, 04/2010 to 04/2013 Doranne Greene – Hartford, MI
Completed final move-out walk-throughs for tenants.
Carefully screened applicants for tenancy.
Verified that all customer complaints were handled promptly and appropriately.
Maximized rental income while minimizing expenses through effective planning and control.
Prepared specifications, solicited bids and approved subcontracts for building services.
Communicated effectively with owners, residents and on-site associates.
Maintained a sufficient number of units so that they were market-ready at all times.
Followed up on delinquent tenants and coordinated collection procedures.
Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Communicated with landlord regarding building and tenant issues.
Scheduled contractors for maintenance issues.
Managed a community of nearly [Number] apartment homes.
Maintained original leases and renewals for the management office.
Delivered emergency 24-hour on-call service for any tenant issues.
Maintained current contract files as prescribed by company contract policies and procedures.
Communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
Planned special events such as lotteries, dedications and project tours.
Audited files and reported any issues requiring follow-up to program manager.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Maintained constant balance of property petty cash account.
Developed and executed plan to achieve and maintain [Number]% or better rate of occupancy.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
High School Diploma: College Preparatory, Robert E. Peary High School - Rockville, MD