onsite facility manager resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Dedicated Onsite Facility Manager with experience as an Administrative Assistant professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Proficient Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Operations Oversight
Employee Supervision
Facility Safety Management
Facility Operations
Health and Safety Compliance
Scheduling and Planning
Customer Care
Corrective Actions
Work History
Onsite Facility Manager, 07/2020 - Current Wsp – Albuquerque, NM,
Residential onsite Facility manager for 192 units
Maintained day-to-day operations of onsite management office
Managed all areas in building including resident common areas, storage areas, community room , theater room, gym, pool room and mail room
Prepared weekly newsletter to send via email to all residents keeping them up to date regarding issues and events around property
Developed and maintained positive owner/tenant relationships
Collected and kept careful records of new unit owners and tenants
Reported and kept records of maintenance repairs around property
Daily property walks
Evaluated facility operations and personnel for safety and health regulations compliance
Conducted daily inspections of facility grounds, external structure, systems, and equipment
Ordered, maintained and distributed supplies and inventory
Reviewed and oversaw construction and renovation projects
Assisted with agricultural and landscaping designs and plans.
Input department orders/invoice amounts for monthly forecast
Weekly inventory, including Purchasing inventory accordingly to ensure upkeep of department's monthly budget
Creates weekly labor schedule to accommodate occupancy of employees
Administers monthly labor reviews with employees to ensure proper rate of growth within position
Maintain timeliness of invoices to vendors
Manages and assembles quarterly Food & Beverage program per Marriott Brand
Accountable for collecting timekeeping information, incorporating variety of deductions in periodic payroll, and issuing pay and pay-related information to employees
Informed team of weekly/monthly group banquets on need-to-know bases
Implemented proper back-office upkeep to provide ease to front house operation, Ran weekly food inventories to keep track of products needs
Oversaw cleanliness of dinning area per FDA's Food Modernization Act
Improved average wine and alcohol spend per guest through curation, service training and hands-on hospitality
Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events
Oversaw selection, ordering and inventory controls of wine, beer and alcohol program
Implemented new drinking policies, reducing over-pouring by 90%
Distributed weekly schedules along with daily cleaning task
Purchases inventory accordingly to ensure upkeep of department's monthly budget
Manages and assembles quarterly food & Beverage program per Marriott brand
Accountable for collecting timekeeping information, incorporating variety of deductions in periodic payroll, and issuing pay, and pay-related needs information to employees
Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions
Resolved customer complaints involving food or beverage quality and service.
Front Desk Agent, 01/2015 - 09/2016 Courtyard Marriott Long Beach Airport – City, STATE,
Created open line of communication with guests about events and activities happening on location
Managed guest reservations, guest shuttle drop off and pick-up, dry-cleaning orders, and any other guest requests
Orchestrated guests check in and check out, decreasing guest wait time by 80%
Took reservations over phone, in person and via computer for guests and provided confirmation information
Answered customer telephone calls promptly and appropriately handled needs
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout
Collected room deposits, fees and payments
Used internal software to process reservations, check-ins and check-outs
Issued room keys to guests upon check-in and answered questions regarding proper use
Welcomed each new arrival pleasantly and confirmed reservations and identification
Oversaw fast-paced front desk operations and guests' needs at busy facility
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Food Service Manager, 01/2014 - 02/2016 Company Name – City, State,
Identified team weak points and implemented corrective actions to resolve concerns.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Monitored food preparation, production and plating for quality control.
Controlled food costs and managed inventory.
Set and oversaw weekly and special event menu plans.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Education
High School Diploma: , Expected in - Fullerton Union High School - Fullerton, CA GPA: Status -
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