Online Technical Product Support Manager driven to cut company costs and boost company revenue through innovative project management techniques. Organized and diligent, with excellent written, oral and interpersonal communication skills.
Verizon Project Management Certificate
Verizon Lean Six Sigma Certificate.
Microsoft Word, Excel, Access, Power Point, Outlook, Exchange, My Business Assistant (online portal), Verizon Enterprise Center/VEC (online portal), ACSS (billing system), Lotus Notes, ACT, CRM, LivePerson Admin/Agent Console, JIRA, Wiki, SharePoint, Web browsers
Companies Worked For:
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