Build and maintain strong relationships with boards, owners, and contractors.
Provide daily management of operations for an upper bracket 149 unit condo with 4 retail units on the Nicollet Mall. Ensure compliance of association covenants and protocols through communications, handling membership voting, board hearings, construction meetings, and process rental agreements. Solicit contractor bids, coordinate (schedule) routine and daily repairs, various building inspections, and oversee projects including several $2+ million capital projects. Experience with association budget preparations and tracking, finances, casualty, vendor contracts, and invoice processing. Prepare board meetings and provide minutes, assist committees, and (plan/assist) in social events. Inform membership through communications and website updates on building activities.
Supervise, train, and submit payroll for on-site staff giving 24 hour/365 days support. Coordinate.........schedule
Managed administrative functions for the front desk of a Marriott Residential Suites. Responsible for bookings, market pricing and yields. Produce forecast and actual revenue reports, franchise requirements, credit card follow-up, and collections. Promote customer support and increased customer satisfaction through front desk training and incentives, Marriott customer service procedures, rapport and satisfaction for frequent guest programs. Coordinated and performed the updated transfer for the Marriott computer application to interface all departmental business management, and all department training. Hire, schedule, and provide reviews for front desk staff.
Front desk services for Marriott SpringHill Suites.
Initial psychology degree study.
MCGT - Mn of Gifted & Talented
SENG - Social Emotional Needs of Gifted
NAG - National Association for Gifted
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