on road supervisor resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Results-focused Business professional with strengths in Operation and Administration with 8+ years of experience. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Dedicated Operations Supervisor with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing Excel reports, improving office processes to reduce errors and inefficiencies. Collaborative team player with strong communication and time management abilities.

  • Friendly, Positive Attitude
  • Great Work Ethic
  • Reliable & Trustworthy
  • People Skills & Customer Service
  • Planning & Organizational Skills
  • Critical Thinking & Active Listening
  • Skilled in Computers with Excel and Microsoft Word
  • Implement Great Supervision, Leadership, & Relationship building
  • Excel with Training & Development
  • Skilled in Conflict Resolution & Problem Solving
04/2020 to Current
On Road Supervisor Microsoft Corporation Anchorage, AK,
  • Enforced strict safety rules and regulations to protect workers and minimize company liability.
  • Handled personnel hiring, performance evaluations and disciplinary actions.
  • Operated machines and equipment to complete work assignments or to assist workers.
  • Inspected equipment, facilities and vehicles regularly to assess safety.
  • Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Processed employee rehires, transfers, terminations and withholdings.
  • Onboarded new employees in time reporting and payroll systems.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Worked with HR staff to accurately track and update paid time off.
  • Prepared purchase orders and expense reports.
  • Managed payroll and time and attendance systems.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Tracked employee vacation, personal and sick leave earnings and use.
  • Recorded adjustments to previous pay-related errors.
  • Distributed and collected timecards each pay period.
  • Processed and issued paychecks and earnings statements.
05/2012 to 06/2020
Specialist Columbia University New York, NY,
  • Balanced competing priorities through deliberate project and time management practices.
  • Exercised critical thinking and problem-solving skills in urgent situations.
  • Participated in ongoing training and compliance activities.
  • Responded immediately to routine and critical accidents, incidents and other emergencies.
  • Conducted training to improve troops' abilities.
  • Defined team directions and provided guidance to members.
  • Exercised versatility in fast-paced, agile work environments.
  • Leveraged specialized knowledge to act as subject matter expert within organization.
  • Maintained positive working relationship with fellow staff and management.
  • Conducted mobile and foot patrols to secure areas and promote safe communities.
  • Worked in small groups to accomplish complex goals within tight deadlines and standards.
  • Displayed leadership in accomplishing assignments and learning new skills.
  • Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.
  • Developed expertise in small arms use, care and accountability.
  • Provided tactical and technical guidance to facilitate unit duties.
  • Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.
  • Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
  • Maintained accurate, updated files on civilian and military personnel in battalion.
  • Used rifles, machine guns and other weapons to suppress enemy forces during warfare.
  • Maintained orderly, clean and fully repaired personal equipment.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
05/2019 to 04/2020
Preload Operations Supervisor UPS City, STATE,
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Prepared operations data to produce comprehensive reports to management.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Determined budgets, production goals and rates based on company policies and requirements.
  • Observed and monitored utilization of equipment.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
04/2014 to 05/2019
Operations Management Specialist UPS City, STATE,
  • Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
  • Accomplished leader, skilled at maximizing employees skills and knowledge, to achieve highest performance goals.
  • Maintained productive relationships and communication channels across organization.
  • Served as strategic advisor and functional expert on critical strategic and operational matters.
  • Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
  • Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
  • Monitored outcome measures, program outcomes and performance improvement.
  • Revamped internal procedures into clearly defined structure, resulting in higher quality services and cost reductions.
  • Utilized effective communication and active listening to meet customer service standards.
  • Reviewed, analyzed and interpreted financial statements.
  • Prepared financial reports, including budgeting, profit and loss and legal analysis.
  • Expanded business operations through new process development and strategic planning.
  • Increased customer satisfaction and streamlined business processes and procedures.
  • Guided business to success by leveraging experience through management positions.
Education and Training
Expected in 05/2006 to to
High School Diploma:
Herbert Hoover High School - Fresno, CA
Expected in to to
University of Phoenix - Tempe, AZ

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Resume Overview

School Attended

  • Herbert Hoover High School
  • University of Phoenix

Job Titles Held:

  • On Road Supervisor
  • Specialist
  • Preload Operations Supervisor
  • Operations Management Specialist


  • High School Diploma

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