Multi-talented Supervisor consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Skills
Planning and Coordination
Public speaking
Equal Opportunities Facilitation
Conflict Resolution
Talent management
Multitasking abilities
File and records management
Equipment maintenance
Participant screening
Recordkeeping
Team building
Relationship development
Team management
Communications
New hire on-boarding
Recruitment
Training and Development
Succession planning
Training and mentoring
Problem resolution
OSHA compliant
DOT Regulations
Diagnostic interviewing
Customer service and assistance
Customer service
Supervision
Organization
Work History
03/2018 to Current
On Road Supervisor CDL -ASt Therese Home Of New Hope – Robbinsdale, MN,
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Updated employees with latest policies, procedures and compliance standards.
Assessed new employee skills and strengths to provide customized training.
Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
Oversaw transportation of Number Unit daily by coordinating personnel and developing efficient routes and workload schedules.
Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
Maintained excellent attendance record, consistently arriving to work on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Planned and implemented courses of instruction accounting for individual strengths and final objectives.
Adhered to class plan and deadline-oriented training schedule.
Documented attendance, participation and progress.
Maintained organization of documents, materials and equipment.
Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in Result.
Monitored day-to-day activities of Type company and employees, noting areas needing improvement and implementing plans for rectification.
07/2015 to 03/2018
Human Resources ManagerMaximus, Inc. – Lynn Haven, FL,
Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
Created and implemented forward-thinking initiatives to improve employee engagement.
Promoted employee buy-in of organizational objectives by conducting orientations of new team members and regular town hall meetings for established employees.
Monitored and handled all employee claims, including performance-based and harassment incidents.
Adhered to all federal and state guidelines and managed payroll and benefits for over Number employees.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for Number new employees.
Improved team morale by resolving Type inquiries on new hire initiatives and employee workforce matters.
Directed job fairs to bring in local talent for long term and seasonal positions.
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
Worked as effective team member while contributing to local and regional HR projects.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
02/2014 to 07/2015
Operations SupervisorOmni Hotels – New Orleans, LA,
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
Monitored daily and weekly key performance indicators to maintain on-track status.
Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of Number-member team.
Motivated and trained employees to maximize team productivity.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
Implemented Technique to improve working conditions for all employees and fostered work environment that maximized employee morale and engagement.
Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
Monitored and maintained high level of on-time delivery reliability service and performance
Oversaw transportation of Number Unit daily by coordinating personnel and developing efficient routes and workload schedules.
09/2013 to 02/2014
Package HandlerUnited Parcel Service – City, STATE,
Sorted items according to its destination.
Used hand-held scanners and physical logs to accurately track item movements.
Prevented load shifting or damage by using bracing and strapping techniques.
Assembled, sealed and loaded packages into correct trucks.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Removed jams and unblocked conveyor system to maintain flow of goods.
Loaded, unloaded and sorted cargo as part of accurate and efficient Timeframe shipments.
Removed debris and hazardous materials from Type area to avoid contaminating Type and Type items.
Education
Expected in 08/2023
Bachelors: Sport And Fitness Administration Ashford University - San Diego, CA GPA:
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