Articulate and dedicated community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional results. Extensive back round in crisis intervention and behavioral management. Dedicated to the success and positive achievements of the citizens of my community.
Supervise and monitor residents whereabouts, activity and rule compliance at all times. Perform and document daily shift activities as required, consistent with Department of Corrections contract standards.Complete intake, orientation and data collection process for all residents upon arrival and at discharge. Worked in partnership with Community Corrections Officers and case managers to achieve program goals and provide quality, outcome oriented services to residents.
Provided supervision of the Adult Inpatient Unit. Responsible for the support and safety of fifteen clients. Supervised Psychiatric Aides while overseeing a range of administrative duties and clinical activities in support of running a safe and therapeutic milieu. To ensure all activities required for unit operations are carried out according to KMHS polices and procedures. Professional and accurate documentation through record keeping and communications with doctors, therapist and designated mental health professionals.Continuous behavioral management, monitoring and support to each client. To provide the highest level of customer service to internal and external customers.
Responsible for safely transporting passengers to their destinations with an emphasis on meeting timed destinations. Maintaining transportation logs, vehicle safety inspections and radio communications. Continuously demonstrated excellent customer service skills. Personally selected by KitsapTransit Director Dick Hayes, to provide demonstrations of Clean Air Exhaust Systems at local town meetings. Received Routed Driver of the month numerous times and multiple Significant Safety Awards
Certified in Cognitive Disabilities Training through Easter Seals Project Action October 2005
Certified in Developmental Disabilities Sensitivity Training through Peninsula Support Network December 2011
Certified in Nurse Delegation Core Training and medication distribution through A. State Department Of Social And Health Services July 2007
Certified in Fair Housing WA. State through Grace Hill January 2010
Certified in Customer Service Competitive Advantage Course through Grace Hill February 2010
Trained in Cultural Awareness continuous through 2010-2013
HIV/AIDS Prevention and Education Training For WA. State
Volunteer Fire Fighter/Medic First Responder WA. State 1993-2000
Certified Nursing Assistant State Of WA. February 2002
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