Office Manager Support Staff Resume Example VIRGINIA COMMONWEALTH UNIVERSITY

OFFICE MANAGER SUPPORT STAFF

Summary

SUMMARY OF QUALIFICATIONS

Provide a warm, supportive environment for developing academic, social and emotional growth. Culturally sensitive and internationally traveled leader with proven adaptability to differing cultural and business environments. Instill confidence, self-esteem, and an optimistic attitude in students. A clear and logical communicator. Ability to communicate (verbally and written) with considerable tact and diplomacy. Highly organized and detail-oriented assistant with over 10 years' experience providing thorough and skillful administrative support. Dedicated and focused; expert in juggling multiple projects and achieving on-time completion. Strong business acumen. An independent professional with excellent technical skills; able to establish and grow positive relationships with clients and colleagues at all organizational levels. Ability to exercise considerable discretion and independent judgment when making decisions and interacting with clients, faculty and colleagues. Motivated self-starter, able to grasp issues and attend to details while maintaining a view of the big picture. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic. High level of patience and commitment in working with children and young people.

Highlights

MS Office (Word, Excel, PowerPoint, Outlook)

Lotus Notes

eVa System and Banner

Work History

EXECUTIVE ADMINISTRATIVE ASSISTANT
April 2008 to April 2010School of Pharmacy Department of Pharmacy － Richmond, VA

ADMINISTRATIVE ASSISTANT
January 2002 to April 2009Department of Neurosurgery － Richmond, VA

Experience

Office Manager support staff
January 2012 to January 2014VIRGINIA COMMONWEALTH UNIVERSITY － Richmond, VA

School of Medicine Center on Health Disparities Provide high-level programmatic and administrative support to the Center on Health Disparities and will serve as an expert and knowledgeable resource for the Center on Health Disparities' Executive Director, other senior level administrators, faculty, staff and students.
Key Results: Responsible for planning, organizing and managing the day-today administrative activities of the program and ensuring compliance with all internal and external policies and procedures.
Responsible for managing and supervising the Center on Health Disparities' administrative office including: 1) the supervision of employees such volunteers, work study employees, student workers, and hourly employees; 2) coordinating and assigning daily activities of ANDREA M POYOTTE Phone: (804) 732 -2611 Page 2 3) ensuring that work is finished on schedule and up to standard and providing guidance.
Serves as the human resources administrator and will interpret and apply University and State Policies on human resource activities.
Responsible for processing all hiring paper work, performing background checks and processing timesheets.
Serves as the liaison between departmental employees and Human Resources and maintained all departmental databases pertaining to employment with current and correct information.
Serves as the public relations liaison between the Center on Health Disparities and VCU faculty, students, and staff.

School of Medicine Office Manager
January 2010 to January 2012VIRGINIA COMCOMMONWEALTH UNIVERSITY － Richmond, VA

Perform a variety of key relations functions, addressing inquiries of current and potential faculty members, Played key role in design of department's website, collaborating with Web developers to identify and define essential components of site functionality.
Process all travel reimbursement as well as division purchases.
Prepare meeting agendas and carefully monitor all action items.
Ordered office supplies and kept record of purchasing receipts.
Key Results: Responsible for planning, organizing and managing the day-today administrative activities of the program and ensuring compliance with all internal and external policies and procedures.
Assisted via recruitment search committee with hiring, screening of candidates, coordinating interviews.

Executive Secretary
January 2008 to January 2010VIRGINIA COMCOMMONWEALTH UNIVERSITY － Richmond, VA

Perform a variety of key relations functions, addressing inquiries of current and potential faculty members, Played key role in design of department's website, collaborating with Web developers to identify and define essential components of site functionality.
Process all travelreimbursement as well as division purchases.
Prepare meeting agendas and carefully monitor all action items.
Ordered office supplies and kept record of purchasing receipts.
Key Results: Responsible for planning, organizing and managing the day-today administrative activities of the program and ensuring compliance with all internal and external policies and procedures.
Posted open positions both internally and externally, and contacted outside staffing agencies to recruit for open positions.
Assisted via recruitment search committee with hiring, screening of candidates, coordinating interviews.
Served as a back-up time keeper Process H-1B VISA application and other employment authorization paper work.
Communicates and coordinates personnel actions with key Human Resources staff and the Payroll Office for full-time employees, including notification and direction on new hires Coordinates employment activities related to full-time employment to ensure accurate and timely processing of employee information in compliance with the applicable contractual provisions of the University.

Administrative Assistant
January 2002 to January 2008VIRGINIA COMMONWEALTH UNIVCU HEALTH SYSTEMS － Richmond, VA

Oversaw a wide variety of administrative functions, including supporting several clinical.
providers.
Expert in regulatory compliance and successes with city, state and federal agencies.
and programs, such as JCAHO, Medicare and Medicaid.
Key Results: Responsible for obtaining authorizations/pre-certifications from insurance companies for patient procedures and specified test.
Registered Patients and verify patient information for accuracy and changes.
Responsible for documenting and maintaining new charts for incoming patients.
Liaison with Law Offices, including billing, setting up depositions, office meetings, and court appearances.

Education

Bachelor of Arts (BAA) : Business Administration Human Resource Management, September 2009STRAYER UNIVERSITY － Glen Allen, VAGPA: GPA: 3.2Business Administration Human Resource Management GPA: 3.2

AAS : December 2004

Master's : Education, 2013STRAYER UNIVERSITY － CHESTERFIELD, VA

Education

Associates : Business AdministrationJ. SARGEANT COMMUNITY COLLEGE － Richmond, VABusiness Administration

Professional Affiliations

National Society of Collegiate Scholars (NSCS) Golden Key International Honor Society (GK) Alpha Chi National College Honor Society D.C. gamma Chapter 283

Skills

administrative, administrative functions, administrative support, back-up, billing, charts, databases, direction, hiring, human resource, Human Resources, insurance, Law, regulatory compliance, Lotus Notes, Director, managing, meetings, Excel, MS Office, Office, Outlook, PowerPoint, Word, organizing, Payroll, personnel, Policies, public relations, purchasing, recruitment, staffing, supervising, supervision, website

Resume Overview

Companies Worked For:

School of Pharmacy Department of Pharmacy
Department of Neurosurgery
VIRGINIA COMMONWEALTH UNIVERSITY
VIRGINIA COMCOMMONWEALTH UNIVERSITY
VIRGINIA COMMONWEALTH UNIVCU HEALTH SYSTEMS

School Attended

STRAYER UNIVERSITY
J. SARGEANT COMMUNITY COLLEGE

Job Titles Held:

EXECUTIVE ADMINISTRATIVE ASSISTANT
ADMINISTRATIVE ASSISTANT
Office Manager support staff
School of Medicine Office Manager
Executive Secretary
Administrative Assistant

Degrees

Bachelor of Arts (BAA) : Business Administration Human Resource Management , September 2009
AAS : December 2004
Master's : Education , 2013
Associates : Business Administration

Office Manager support staff Resume Example

Resume Score: 90%

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