Office Manager /Shipping andReceiving Clerk Resume Example
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OFFICE MANAGER /SHIPPING AND RECEIVING CLERK
Skills
- Customer & Vendor relationship management
- Quality assurance
- Supervision
- Problem resolution
- Crisis intervention
- Inmate observation
- Excellent problem solver
Education and Training
05/1989
High School Diploma
North Denver High SchoolCity
05/1989
High School Diploma
Career Education CenterCity
Summary
Being a hard worker comes naturally to me. I find satisfaction in completing every facet, of any job I take on to it's highest level. This is a belief instilled in me from the time I was very young. I am coachable with new skills. Each day I want customers and co-workers to understand they can rely on me to give my full effort.
Experience
Office Manager /Shipping and Receiving ClerkAnoka County, Mn | Anoka , MN10/2016 - 04/2020
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
- Organized storage areas to maximize movement efficiency and minimize labor.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Liaised with vendor representatives to rectify damages and shortages.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Input weights, charges, discrepancies and other data.
- Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.
- Tagged and stored product inventory in correct areas and locations.
- Reviewed and followed pick sheets to prepare, pack and scan orders.
- Received, processed and reshelved returned products to facilitate accurate inventory.
- Determined most effective method of shipment for food product packages based on budgetary and time requirements.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
- Reported delays, accidents or other traffic and transportation situations.
- Determined best shipping method for materials, considering shipping procedures, routes and rates.
- Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
- Promoted improvements in process efficiency and productivity by creating a consistent process of shipping and communicating well with shipping vendors.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Sold various products by explaining unique features and educating customers on proper application.
- Offered product and service consultations and employed upselling techniques.
- Processed orders through Quick Books and coordinated product deliveries.
- Assisted customers by finding needed products and checking inventory for items at other locations.
- Cultivated strong professional relationships with industry partners and vendors.
- Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Drivers LicenseState Of Colorado | City , STATE04/2016 - 10/2016
- Inspected and authenticated identity and driving documents to ensure validity.
- Accessed multiple secure data bases to verify eligibility of customers request for transferring both commercial & standard driving privileges.
- Entry of medical documentation into the states system for commercial and standard drivers licenses.
- Issuing driving and identity documents
Detention DeputyLarimer County Sheriff's Department | City , STATE05/1996 - 03/2016
- Followed daily routine schedule and tookhead counts of all inmates in assigned cell block.
- Exercised surveillance and control over 60 to 100 inmates.
- Fingerprinted and photographed incoming and released inmates.
- Performed searches of people, vehicles, mail items and dormitories.
- Implemented defensive tactics and physical restraints to maintain safety and security of our facility.
- Completed code protocols during emergency situations.
- Detected potential threats and quickly defused conflicts.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Assigned inmates to open and appropriate housing units.
- Applied non-violent response tools and physical restraint during problematic situations.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Maintained appropriate control, security and well-being over those detained.
- Gathered appropriate documents and records of prisoners.
- Utilized computer-based filing system by entering each prisoners' personal information into system.
- Fielded phone calls, answered questions and took messages for officers and other departmental personnel.
- Followed department's data integrity processes to verify confidentiality of all case and record information.
- Communicated with court system to ensure documentation was accurate and remedy issues during the booking process.
Accomplishments
I served on the City of Thornton's Election Commission for 3 years. This allowed me the experience of working both within local government and with multiple city officials. I had involvement in the adjustment of population borders for elections and the entire election process.
I served on the Adams County Alcohol and Marijuana licensing Board for 2 years. This board reviewed both documentation provided by The State of Colorado and our local department regarding licensing. We as a board reviewed this information and participated in public meeting to review these applications for licenses.
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Resume Strength
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- Strong summary
Resume Overview
School Attended
- North Denver High School
- Career Education Center
Job Titles Held:
- Office Manager /Shipping and Receiving Clerk
- Drivers License
- Detention Deputy
Degrees
- High School Diploma
High School Diploma
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