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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

I'm beyond motivated to learn, grow, and excel at CMA Partners.

I am a very hardworking and passionate worker with strong organizational skills eager to secure one of the available positions in entry-level Management or the Client Representative. I am ready to help your team achieve company goals. I have experienced management skills with over six years of experience in patient/customer service and care. Excellent reputation for resolving problems and improving customer satisfaction. I am an organized and dependable candidate successful at managing multiple priorities with a upbeat positive attitude. Willingness to take on added responsibilities to help the team achieve success.

With God on my side, I begin everyday with a head start to tackle and successfully accomplish whatever comes my way!


Skills
  • Staff Training
  • Team Management
  • Client Correspondence
  • Payroll Administration
  • Accounts Payable and Receivable Auditing
  • Managing Appointments
  • Corporate Communications
  • Invoice and Payment Tracking
  • Cosmetic& Restorative dentistry
  • Oral surgery/Sedation dentistry
  • Persistent chairside assisting (for left & right handed dentist)
  • Digital radiograph (PA'S,BWX,CBCT,3D-PAN) & interpretation
  • Scanning on PrimeScan/CEREC and fabricating margin/crown
  • Implant (placement & restoring)
  • Invisalign (initial records,placement of attachments, routine checks,etc. )
  • BOTOX/Cosmetic Injectables (prepping for, post-op, educating pt's)
  • Health Information Policy and Procedure Development
Education
North Alabama Dental Associates Decatur, AL, Expected in Certified Dental Assistant : - GPA :

GPA: 4.0, Recipient of " Over Achievements Scholarship"

Clements High School Athens, AL Expected in 05/2015 High School Diploma : - GPA :
  • Honoree of Advanced Diploma
North Alabama Dental Associates Decatur, AL, Expected in Certified Dental Assistant : - GPA :

GPA: 4.0, Recipient of " Over Achievements Scholarship"

Paul Mitchell The School - Atlanta, LLC Atlanta, GA Expected in 05/2016 Registered Cosmetologist : Cosmetology - GPA :
Certifications
  • CPM - Certified Professional Manager
Work History
Smile Brands - Office Manager/Registered Dental Assistant
Silverdale, WA, 08/2022 - Current
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Oversaw quality control and productivity rates to increase revenue and production times.
West Coast Dental - Lead Registered Dental Assistant
Whittier, CA, 07/2018 - 08/2022
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment, setting up trays and breaking down rooms.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns, impressions, and extractions.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
Beasley Cosmetic & General Dentistry - Registered Dental Assistant
City, STATE, 01/2016 - 06/2018
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Documented patient dental health information, medical history and vital signs for future reference.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, crowns, casts and impressions.
Stanfields Steakhouse - Manager/Trainee and Waitress
City, STATE, 09/2014 - 12/2017
  • Explained services and products to customers in friendly and engaging way.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Resolved escalated concerns using professionalism and understanding of facets of issue.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Delivered training for staff development, change management and materials, process and technical controls.

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Resume Overview

School Attended

  • North Alabama Dental Associates
  • Clements High School
  • North Alabama Dental Associates
  • Paul Mitchell The School - Atlanta, LLC

Job Titles Held:

  • Office Manager/Registered Dental Assistant
  • Lead Registered Dental Assistant
  • Registered Dental Assistant
  • Manager/Trainee and Waitress

Degrees

  • Certified Dental Assistant
  • High School Diploma
  • Certified Dental Assistant
  • Registered Cosmetologist

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