OFFICE MANAGER/PROPOSAL & CONTRACT ADMINISTRATOR
Key Career Accomplishments
desire to excel in every position held. · Versatile skill
set including proposal and contract administration, computer programming, project
management, server management, networking, web design, social media, graphic
design, marketing and corporate identity, accounting, human resources, and
office management. · “Outstanding” debrief remarks on 100% of
proposals written. · $4M contract award that
resulted from a successfully written GAO protest. · Awarded over $10M in contracts resulting from successful proposal submissions
on which I was the proposal team lead. · Sole
programmer on a software product that was awarded an A.M. Best Award for
“Best Web-Based Claims Management System" in the country. · New
Orleans Gambit Magazine "40 Under 40" recipient. · Invited by the
Louisiana Technology Council to conduct seminars on search engine optimization and
marketing with 95% of attendees rating the sessions as "Outstanding." · Ability to
cultivate key customer relationships through the life-cycle of projects, from initial
sales, to project management, and delivery.
Company NameCity, StateOffice Manager/Proposal & Contract Administrator12/2011 to Current
Project Management and New Business responsibilities include:
Proposal team lead,
including solicitation review, creating proposal action plans, assigning tasks
to team members, coordinating red team reviews, and final submittal.
writing GAO protests.
management, including reporting man hours on
projects, resource/task distribution, and budgeting.
including invoicing, progress reporting, and CDRL submittals.
submitting patent and trademark applications.
Human Resources responsibilities include:
Writing and posting job
openings to websites.
potential candidates, and on-boarding new employees.
Acting as a
liaison between employees and the president of the company.
submitting immigration applications for foreign employees.
Accounting responsibilities include:
including taxes and quarterly reporting (941, 940, FUTA).
End of the year
IT responsibilities include:
maintenance, networking, back ups, and security, including adherence to ITAR regulations.
Email set up and
Set up and maintenance
of SQL Server databases.
and development of four new company websites.
including design of business cards, brochures, conference displays, promotional
materials, and email marketing campaigns.
Company NameCity, StateSoftware Developer08/2005 to 09/2011
Sole developer on the first release of ClickClaims, an award-winning, web-based claims management system that enabled insurance carriers and adjusters to manage high-volume catastrophe claims. The system was programmed in classic ASP with a SQL Server back-end, and was later converted to ASP.NET.
Responsible for server maintenance and security including IIS.
Created entire SQL Server backend for web-based software including tables, complex views, stored procedures and triggers, including continuous testing and indexing for more efficient querying.
Worked with an Agile, Scrum methodology to ensure delivery of high quality work with every iteration.
Project management, including meeting with clients to determine how to best convert their paper-based business processes into web-based systems.
Scoped, budgeted and wrote requirements for projects, and ensured completion on time and within budget.
Graphic design of marketing materials such as business cards, brochures, and conference displays.
Acted as company representative at all trade shows and conventions throughout the country.
Developed web-based, interactive training materials to assist users with utilizing our software products.
Programmed software that bridged financial data out of our claims management system into QuickBooks.
Search engine marketing and optimization for company portal site that resulted in site being listed on page 1 of Google for many popular insurance terms.
Creation and management of pay-per-click and email campaigns for company portal site and also for the division of the company that sold Sprint broadband wireless cards.
Company NameCity, StateMarketing Specialist01/2003 to 08/2005
Designed web sites and print work for all divisions of the company to include Worley Catastrophe Response, Dunleith Plantation, Bowie Outfitters, and Bowie's Tavern.
Designed store catalogs, ads, and billboards for Bowie Outfitters' retail stores.
Created e-mail and direct marketing campaigns to increase store sales.
Managed co-op account reimbursements from store vendors.
Worked with store department heads to determine effective marketing strategies for each specialty area of the store.
Company NameCity, StateFreelance Web Design, Development & Marketing01/2001 to 01/2003
Designed and developed websites, including dynamic websites with SQL Server back ends.
Worked with clients to develop complete corporate identities such as logo design, business cards, and brochures.
Marketed websites via search engines, e-mail, and pay per click advertising campaigns.
Company NameCity, StateWeb Designer and Programmer01/2000 to 01/2001
Initially hired as a web designer and was quickly promoted to software developer after self-teaching myself computer programming and database development and administration.
Programmed a web-based system with a database back-end that allowed users to update their own websites.
Consistently ranked as the most revenue-producing programmer on staff.
Associate of Applied Science:Multimedia, Honors Graduate1998The Art Institute of Houston, City, State
MS Word, Excel, Outlook,
PowerPoint, Project, Vizio; SIP (GSA program); Intuit QuickBooks; Google Analytics; Search engine optimization; E-Mail
and social media marketing; Adobe PhotoShop; Adobe Acrobat Pro, ASP.NET (C#); SQL Server; HTML,
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The Art Institute of Houston
Job Titles Held:
Office Manager/Proposal & Contract Administrator
Freelance Web Design, Development & Marketing
Web Designer and Programmer
Associate of Applied Science : Multimedia, Honors Graduate 1998
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