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Office Manager, Insurance Specialist Resume Example

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OFFICE MANAGER, INSURANCE SPECIALIST
Summary

Administrative Assistant focused on driving productivity by leveraging strong front office skills, experience in both corporate and non-profit office environments.skills.

Highlights
  • Spreadsheet
  • Advanced Ms Office Suite Knowledge
  • Meticulous attention to detail
  • 50 WPM
  • Filing Data
  • Time Management
  • Team Leadership
  • Telephone Reception
Accomplishments

Customer Service 

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration 

  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Experience
Office Manager, Insurance Specialist
Queens, NYParameds.com/Aug 2016 to Current
  • Administered, directed and coordinated the activities of the agency. Expertly planned, coordinated, organized and directed all operations of the agency.
  • Ensured the accuracy of public information and materials.
  •  Maintained up-to-date knowledge of applicable state and Federal laws and regulations.  including  the Health Insurance Portability and Accountability Act.
  • Observed strict confidentiality and safeguarded all patient-related information.
Sales Associate
New York, NYMacy's Inc (Herald Square)/Sep 2011 to Sep 2012
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Exceeded targeted sales goals by 85%.
  • Computed sales prices, total purchases and processed payments.
  • Thanksgiving Day Parade
  • Worked as a team member to provide the highest level of service to customers.
CSL (Customer Service Lead)
New York, NYStaples /Aug 2010 to May 2011
  • Recommended and helped customers select merchandise based on their needs.
  • Opened and closed the store, which included counting cash drawers, counting vault and using POS system
  • Exceeded personal sales goals for 2 quarters in a row.
  • Kept the showroom clean and maintained neat, orderly product displays.
Administrative Assistant
New York, NYSuny Downstate Medical Hospital Center/Jun 2008 to Mar 2010
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Designed electronic file systems and maintained electronic and paper files.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Screened telephone calls and inquiries and directed them as appropriate.
Education
High School Diploma: Nursing High School For Public Service and Leadership2006Brooklyn, NY
Current : NursingYork CollegeQueens, NY

Dean's List 2008

3.90 GPA

Certifications

CPR and First Aid American Red Cross

Medical Billing and Coding Specialist Certification

EKG/ECG Certification

Phlebotomy Technician Certification

Home Health Aide Certification

Skills
  • Exceptional listener and communicator who effectively conveys information verbally and in writing.
  • Computer-literate performer with extensive software proficiency covering wide variety of applications.
  • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
  • Confident, hard-working employee committed to achieving excellence.

Technical Skills

  • Microsoft Suite : Word, Outlook, PowerPoint, Excel, Acess Pc/Mac Specialist Epremis ePaces
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Resume Overview

Companies Worked For:

  • Parameds.com
  • Macy's Inc (Herald Square)
  • Staples
  • Suny Downstate Medical Hospital Center

School Attended

  • High School For Public Service and Leadership
  • York College

Job Titles Held:

  • Office Manager, Insurance Specialist
  • Sales Associate
  • CSL (Customer Service Lead)
  • Administrative Assistant

Degrees

  • High School Diploma : Nursing
    Current : Nursing

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