Office Manager, Insurance Specialist Resume Example
Administrative Assistant focused on driving productivity by leveraging strong front office skills, experience in both corporate and non-profit office environments.skills.
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Customer Service
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Administration
- Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
North Port , FLAtlanta Braves Mlb/Aug 2016 to Current
- Administered, directed and coordinated the activities of the agency. Expertly planned, coordinated, organized and directed all operations of the agency.
- Ensured the accuracy of public information and materials.
- Maintained up-to-date knowledge of applicable state and Federal laws and regulations. including the Health Insurance Portability and Accountability Act.
- Observed strict confidentiality and safeguarded all patient-related information.
Portland , MEIrving Oil Corp./Sep 2011 to Sep 2012
- Replenished floor stock and processed shipments to ensure product availability for customers.
- Exceeded targeted sales goals by 85%.
- Computed sales prices, total purchases and processed payments.
- Thanksgiving Day Parade
- Worked as a team member to provide the highest level of service to customers.
City , STATEStaples/Aug 2010 to May 2011
- Recommended and helped customers select merchandise based on their needs.
- Opened and closed the store, which included counting cash drawers, counting vault and using POS system
- Exceeded personal sales goals for 2 quarters in a row.
- Kept the showroom clean and maintained neat, orderly product displays.
City , STATESuny Downstate Medical Hospital Center/Jun 2008 to Mar 2010
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Designed electronic file systems and maintained electronic and paper files.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Screened telephone calls and inquiries and directed them as appropriate.
Dean's List 2008
3.90 GPA
CPR and First Aid American Red Cross
Medical Billing and Coding Specialist Certification
EKG/ECG Certification
Phlebotomy Technician Certification
Home Health Aide Certification
- Exceptional listener and communicator who effectively conveys information verbally and in writing.
- Computer-literate performer with extensive software proficiency covering wide variety of applications.
- Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
- Confident, hard-working employee committed to achieving excellence.
Technical Skills
- Microsoft Suite : Word, Outlook, PowerPoint, Excel, Acess Pc/Mac Specialist Epremis ePaces
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Resume Overview
School Attended
- High School For Public Service and Leadership
- York College
Job Titles Held:
- Office Manager, Insurance Specialist
- Sales Associate
- CSL (Customer Service Lead)
- Administrative Assistant
Degrees
- High School Diploma : Nursing
Current : Nursing
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