office manager iii resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional and well-rounded Sales Associate, with excellent and team support skills. Successful in satisfying customer needs while tackling daily store needs and priorities. Highly dependable, ethical and reliable support to her team. Eager to work and provide the upmost customer service and support to management team. Backed by dynamic office manager experience in support in a blending advance organization. Responsible and friendly employee makes customers feel welcome, listen to needs and promotes merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing, and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal, and organizational skills.

  • CRM and office management software
  • Budgetary Planning
  • Workforce Management
  • Report writing
  • Excellent Customer Service Skills
  • Sales
  • People skills
  • Decision-making
  • Working collaboratively
  • Organizational skills
  • Communication
  • Leadership
  • Training & Development
  • Basic math
  • Critical thinking
  • Conflict resolution
  • Microsoft Office
  • Multitasking
  • Collaboration
Office Manager III, 02/1992 to 07/2018
State Of NebraskaLincoln State Penitentiary, NE,

Managed a State Level Office including 150 staff. Oversaw day-to-day operations. Ensured that staff completed daily tasks that helped meet requirements set by the Federal Government. Tasked daily to ensure that all employee personnel issues were resolved, including; hiring, firing, coaching, and employee evaluations, to include feedback to help staff and supervisors excel in his/her job. Maintained impeccable office organization and supported the office with upmost professionalism. Updated State Office with numbers, goals, and office needs on a daily basis. responded to, and resolved customer, and political complaint inquiries. Through the years with the agency I held several job duties and responsibilities such as a Child Support Officer/Investigator, Legal Assistant, Senior Case Analyst, Supervisor, and Manager of Statewide Intake Office. Specialized as a Financial Specialist, Trainer, and Manager for the Texas Attorney General. Retired in August 2018 with 29 years of State Service.

Sales Associate, 12/1989 to 12/1991
Ascena Retail GroupDenton, TX,

Worked part time as a sales associate for two years. Job consisted of arranging merchandise throughout the store and creating new displays with newly arriving merchandise. Greeted and provided direct customer service to those entering and exiting the store. Helped customers put outfits together and provided professional feedback to them. Built and maintained great working rapport with other staff and management team. Cleaned store and ensured it was ready for opening the next day.

  • Answered incoming telephone calls to provide store, product, and services information, as well as to resolve any possible customer issues.
Analyst/Debt Collector, 08/1983 to 12/1991
Amwest Savings And LoanCity, STATE,

Started with A1 Savings and Loan in August 1983 part-time through school program. Started as a file clerk, and also balanced Installment loan payoffs. Responsible for ensuring asset titles were provided to customers. Provided assistance to all Installment Loan officers on a daily basis. Graduated in May 1984 and was hired full time to perform collections on delinquent installment loans. As a collection officer my duties involved extensive customer service, requiring constant professionalism, even when interacting with difficult customers. As an Analyst, my job consisted of preparing loan documents for the Commercial Loans department. Assisted Commercial Loans Officers with compiling information about the companies and their assets, including credit reports, Dunn and Bradstreet reports, and asset management information. Determined debt to asset ratio to help determined the possible success, or failure of the Commercial Loans. This position allowed me the opportunity to work directly with business men in the oil industry and was very fun and rewarding. Provided great customer service for both internal, and external customers.

Cosmetic Sales Associate, 04/1982 to 07/1984
WalgreensCity, STATE,

Job duties included establishing new merchandising displays and promotional products to meet marketing standards. Provided direct customer service to customers to help insure they were satisfied with their purchases. This often included educating customers on benefits of the products he/she was purchasing. Completed sales transactions and ensured that my register was accurately audited at evening shift. Provided excellent customer service both externally and internally.

  • Established new merchandising displays and promotional products to meet marketing standards.
Education and Training
High School Diploma: , Expected in 05/1984 to Robert E. Lee High School - Midland, TX,
  • Completed continuing education in Vocational Office Education
Full Professional

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Resume Overview

School Attended

  • Robert E. Lee High School

Job Titles Held:

  • Office Manager III
  • Sales Associate
  • Analyst/Debt Collector
  • Cosmetic Sales Associate


  • High School Diploma

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