office manager ii resume example with 8+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support. Detail oriented individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Strong planning, problem solving and communication skills.

  • Self motivated as well as a team player
  • Proficient in Infinite Visions, Intouch, Touch Base, Event Management, SIS (Student Information Systems), Frontline Absence Management, Outlook, Excel, Word, Google platforms
  • Recordkeeping
  • Event coordinating
  • Invoicing and billing
  • Data entry
  • Customer relations
  • Scheduling and calendar management
  • Training of staff
  • Expense reporting
  • Resourceful
  • Honor confidentiality
  • Adaptable
  • Safety compliant
  • Reliable
  • Organized
  • Strong problem solver
  • Budget tracking
  • Inventory Management
07/2019 to 08/2021 Office Manager II Americold Logistics | Compton, CA,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Managed office budget to handle all needs, including inventory, postage and vendor services.
  • Recorded and maintained confidential records and files.
  • Served as liaison between Principal, District employees, students, parents, general public and other outside entities.
  • Established new routines and procedures within prescribed limits.
  • Maintained regular and consistent attendance and punctuality.
  • Updated and utilized Student Information System (SIS)
  • Processed and reconciled, staff and substitute attendance through Frontline-Absence Management program.
  • Delegated work tasks to office personnel.
  • Created, recorded and maintained purchase orders using Infinite Visions.
  • Ordered all department/school supplies.
  • Point person for outside vendors.
  • Reconciled school credit cards.
  • Answered emails, phones and other correspondence daily.
  • Updated student daily attendance and reports.
  • Entered and tracked student attendance.
  • Scheduled meetings for Principal and Assistant Principal.
  • Updated administrators and school calendars.
  • Followed all safety procedures set by the District.
  • Organized various school events and field trips.
  • Trained and mentored administrative staff.
  • Processed payments and fees.
08/2018 to 06/2019 Office Specialist II City Of Olympia | Olympia, WA,
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Delivered helpful and kind customer service to students, staff and guests.
  • Maintained composure in stressful situations to maximize customer satisfaction.
  • Managed office paperwork, including scanning documents and routing correspondence.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Complied with confidentiality regulations.
  • Worked easily with office programs such as SIS and Intouch to carry out daily team clerical needs.
  • Delivered customer support and service experiences to promote more effective office environment.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Distributed and administered medication to students.
  • Entered and tracked students in health room.
  • Received and recorded student medication and health records.
  • Assisted with student registration.
  • Recorded student attendance.
09/2016 to 07/2018 Rotations Coordinator Western University Of Health Sciences | City, STATE,
  • Provided support to the College of Osteopathic Medicine.
  • Assisted 3rd and 4th year medical students with enrollment at rotation sites.
  • Ensured 3rd and 4th year students secured and completed rotations as required by curriculum.
  • Advised and counseled students in selecting and securing rotations.
  • Oversaw and maintained relationships with students, faculty, staff, directors and medical office personnel regarding curriculum matters.
  • Corresponded with students and hospital/medical staff via email.
  • Created and maintained accurate reports using Excel.
  • Managed student rotation schedules.
  • Answered inquiries both over the phone and in person.
  • Assisted with campus events such as Commencement and Convocation ceremonies.
  • Created presentations for 3rd and 4th year students regarding rotation scheduling process and policies.
  • Processed evaluations, grades and time off requests.
  • Assisted with setting up exams.
  • Ensured that ethical and legal guidelines were followed.
  • Served as liaison between faculty, preceptors and students.
  • Assisted department manager with hiring process and data entry.
  • Trained other department members on rotation scheduling.
  • Notarized legal documents as needed.
01/2013 to 09/2016 Child Support Office Specialist II/Confidential Assistant State Of Oregon Department Of Justice | City, STATE,
  • Assessed child support cases to determine appropriate case action.
  • Reviewed and maintained child support files and databases.
  • Identified, investigated and verified case information.
  • Located custodial and non-custodial clients using various databases.
  • Used computerized case management system.
  • Updated, monitored and maintained child support records.
  • Contacted state and federal government agencies.
  • Utilized Law Enforcement Database System (LEDS).
  • Prepared and processed civil service documents.
  • Sent legal documents to court for finalization of orders.
  • Received and responded to correspondence.
  • Maintained filing systems.
  • Explained program rules, policies and procedures to clients.
  • Assisted branch manager with recruitment process.
  • Ordered and maintained branch office supplies.
  • Coordinated travel plans for branch manager and staff.
  • Maintained personnel files.
  • Tracked, reviewed and processed all branch incoming invoices to ensure accurate payments.
Education and Training
Expected in to to | General Studies Linn Benton Community College, Albany, OR, GPA:
Expected in 06/1998 to to High School Diploma | Crescent Valley High School, Corvallis, OR GPA:

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Resume Overview

School Attended

  • Linn Benton Community College
  • Crescent Valley High School

Job Titles Held:

  • Office Manager II
  • Office Specialist II
  • Rotations Coordinator
  • Child Support Office Specialist II/Confidential Assistant


  • Some College (No Degree)
  • High School Diploma

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