Manages the day-to-day operations of the Medical Clinic, promoting excellent customer service by all levels of the staff. Develops, implements, and maintains office policies and procedures. Interviews, hires, and trains a productive medical office team and conducts performance reviews. Developed employee schedules and organized staff paid time off to optimize clinic efficiency and productivity. Maintaining the inventory, and organizing staff meetings. Highlight communication abilities, professionalism, organizational skills, accuracy, computer competencies, and time management while providing consistent quality care. Balance multiple responsibilities and prioritize what needs to be done. Communicate and update CEO/Owner/Physician of HHNE regarding daily operations. Establishes and oversees billing practices. May be responsible for contracts or negotiations with insurance providers.
Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and
ensures quality care as resident's healthcare needs change.
Supervises licensed nurses and other direct care staff within the community.
Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs and/or Lead Resident Care Associates. Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Provides training, supervision, and monitoring of associates in the administration of medications, to include auditing of medication administration records. Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. Assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. Manages the health care of residents, ensures that family members are aware of resident's need for scheduled appointments. Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Communicates with physicians regarding residents' status and condition changes. Ensures residents are prepared for physician appointments, prepares Physician Visit Form and reviews and updates resident chart. Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services.
Super-user for implementation of Point Click Care for medication administration.
To provide competent care within the scope of practice for the LPN and LPN-C licensure. To ensure the physical well-being of the patient by following all policies and procedures as identified in the hospital's program, manuals, and learned through the normal course of nursing education and practice. Provide safe, clean environment, to ensure for the patient's and co-workers' safety and to promote infection control by following policy and procedure as outlined in the hospitals manuals and standards. To maintain confidentiality regarding patients and co-workers. Always maintain a professional image , exercise professional judgment and deliver quality patient care, asking assistance and guidance as needed and appropriate.
Primary accountability for the supervision of the Certified Nursing Assistants as they perform their daily functions and accountabilities at Providence Medical Center. As the CNA Supervisor I oversee and coordinate all CNA's, their work, and ensure that they are in compliance with policy and procedure, and see that they follow directions and orders from the nursing staff.
Working in the Utilization Review department and with Insurance Companies for level of care for current patient stays in the evaluation of the medical necessity, appropriateness, and efficiency of the use of health care services, procedures, and facilities under the provisions of the applicable health benefits plan. I was a super-user for two Electronic Medical Record systems implemented at Providence Medical Center, one being Next Gen and PMC recently converted to Cerner.
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