Effective verbal and listening communications skills
Computer Skills including the ability to operate computerized accounting, spreadsheet and word-processing programs at a highly proficient level
Stress Management Skills
Time Management Skills
Office Manager11/2010 to CurrentNational Gas CoCairo
Description of the Company National Gas S.A.E. was incorporated on 26/5/98 to operate in the transmission and distribution of natural gas from production sites to residential, commercial and industrial clients. It's area of operations is the Sharkeya Governorate (Eastern Delta), Duties and Responsibilities: 1-Main Activities:
Design and implement office policies
Establish standards and procedures
Organize office operations and procedures
Supervise office staff
Prepare time sheets
Control correspondences 2-Supervise office staff
Assign and monitor clerical and secretarial functions
Recruit and select office staff
Orient and train employees
Provide on the job and other training opportunities
Evaluate staff performance 3-Maintain office records
Design filing systems
Ensure filing systems are maintained and up to date
Define procedures for record retention
firm: Teeba Company for Real Estate Investments Location: Cairo - Egypt
Admin Assistant02/2007 to 10/2010
Duties and Responsibilities:
Provides office support services in order to ensure efficiency and effectiveness within the Band Office
Maintains the general filing system and file all correspondence
plans and prepares for meetings, conferences
Receives, directs and relays telephone messages and fax messages
Provides word-processing and secretarial support
Performs other related duties as required
Medical Interpreter07/2000 to 07/2000North West Armed Forces Hospitals
Period of service: July 2000 up to 28Jan 2007 Description of hospital: Northwest Armed Forces Hospital is a part of the medical services provided by the Saudi Arabian Ministry of Defense and Aviation for members of the Armed Forces and their dependents to provide high quality medical care. It has 423 beds and provide medical services in different specialties such as: Surgery, Medicine, Obstetrics, Neonatology, Pediatrics, Emergency, Burns, Intensive Care, Renal Dialysis, Cardiac, Psychiatric, Preventive Medicine, Geriatric, and Primary Medicine. Etc. Duties and Responsibilities:
Plans and coordinates arrangements for professional conferences.
Coordinates and facilitates the administrator's or executive's calendar to Arrange appointments, meetings, and conferences.
Prepares presentation materials for training seminars as well as co-coordinates the events and exhibitions held by the Department.
Prepares agenda and collects materials for meetings, speeches, and conferences takes minutes and keeps records of proceedings.
Translates the Arabic memorandums and correspondence addressed to the non Arabic speaking employees in the Department.
Prepares relevant monthly statistics.
Participates in the educational activities of the department.
Participates in Designing and developing the Health Education Materials such as Leaflets, Handouts and Booklets.
Participates in staff orientation and new hires by giving some lectures such as Communication skills.
Participates in Designing and preparing the monthly Department Magazine
Demonstrates leadership and management skills when in the position as In Charge Period of service: Jan 99-July 2000 Duties and responsibilities:
Mainly performing all kinds of interpretation between non-Arabic speaker doctors, nurses, technicians on one hand, and the patients' and their families on the other hand.
Taking part in the educational activities by interpreting between doctors and military assistants. Moreover, being loaned to Medical Education Department for interpreting English lectures for the non-English speaker employees.
Translating and typing courses curriculum for soldier's medical training.
Orientating new hired interpreters.
Bachelor of Arts: English sectionCairo UniversityCairo, EGFaculty Of Arts - English section - Cairo University: College/ University Cairo - Egypt: Location Bachelor of Arts - English section: Degree 2008: Date Graduated
Certificate: Business AdministrationAmerican University In CairoEnrolled in Business Administration Certificate - American University In Cairo
Enrolled in Business Administration Certificate - American University In Cairo International English Language Testing System Certificate (IELTS): Certificate American University In Cairo: Setting Cairo - Egypt: Location Test of English as a Foreign Language (TOEFL) - (preparatory): Certificate 2007: Date Al-Ahram Management and Computer Center: setting International computer British Council: Setting 2003: Date Training Courses/Seminars Attended: Healthcare Services Management Training Course. Settec - Cairo - Egypt Total Quality Management Representative Course. North West Armed Forces Hospitals - Tabuk - KSA Customer Care Course. Medical Services Division Hospital Standards Workshop.
Arabic (Mother tongue ) [MOTHER_TONGUE]
British Council: Setting
plans and prepares for meetings, conferences Plans and coordinates arrangements for professional conferences
Driving license: (ICDL): Certificate
Training, Correspondence, Filing, Secretarial, Arrangements, Aviation, Cardiac, Dialysis, Geriatric, New Hires, Pediatrics, Statistics, Clerical, Clients, Natural, Office Manager, Operations, Real Estate, Admin Assistant, File, Office Support, Telephone, Word, Interpreter, Translating, Typing, Accounting, Healthcare, Problem Solving, Testing, Time Management, Total Quality Management